Program Manager Monte Nido Clementine West Nyack – West Nyack, New York. Opening in Spring 2025. Clementine is a residential treatment program exclusively for adolescents seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. We support adolescents and their families on the path to full recovery by preparing each adolescent to navigate the challenges of life free of the eating disorder. The Program Manager facilitates the execution of all program operations in accordance with the Monte Nido & Affiliates philosophy and mission. The Program Manager oversees the administrative end of the daily functioning of the facility and helps ensure that the clinical team can best carry out their duties while conforming to state and other regulatory standards. Daily, this role reports to the Clinical Director and supports the Clinical Director through admissions and client chart oversight. The Program Manager supervises and facilitates facility‑wide quality improvement and risk management in conjunction with and as directed by the Compliance Director. Schedule: Monday—Friday with on‑call responsibilities Pay: $55k—$62k depending on experience Total Rewards Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well‑being, providing: Competitive compensation Medical, dental, and vision insurance coverage Retirement Company‑paid life insurance, AD&D, and short‑term disability Employee Assistance Program (EAP) Flexible Spending Account (FSA) Health Savings Account (HSA) Paid time off Professional development And many more! We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Responsibilities Facility Related Duties and Responsibilities Gather, organize, and schedule data; conduct quarterly mandated meetings for Joint Commission, state licensure, and OSHA. Serve as facility point‑person for all compliance, licensing, and facility‑related issues. Work with the Compliance Director to maintain program compliance with state licensing bodies, Joint Commission, and other accrediting organizations. Ensure facility‑wide inspections are up to date; keep facilities in compliance with building and safety codes. Account for stored personal belongings and update logs as needed. Participate in organization‑wide compliance activities as required. Be responsible for emergency management and environment of care, including coordinating fire drills, monthly safety audits, disaster drills, maintaining emergency plans, and training staff. Update the emergency management binder with all admissions and discharges. Assist with scheduling needs of the facility in cooperation with the clinical director. In an emergency or declared state of emergency, may be required to stay onsite as part of the emergency team until emergency has ended. Complete all quarterly meeting minutes and submit them timely to compliance. Coordinate with the property manager and provide lists of required needs. Maintain appropriate salt and bleach within the water filtration system when required. Manage the facility vehicle, maintenance, and logs. Administrative Responsibilities Facilitate communication with clients and families. Record daily attendance and census into Salesforce by 9 am local time; coordinate with billing on all authorizations. Establish, maintain, and distribute policies and procedures in conjunction with the Compliance Director. Manage incident reports and associated documentation with the Clinical Director. Familiarize with all client files and keep pertinent information available at all times. Assist in chart management to ensure charts contain all required documents and signatures. Attend and participate in all required staff and management meetings; aid in facilitating these meetings. Responsible for day‑of admissions, including creating client chart, coordinating with admissions, ensuring client room is ready, inputting client data into computer systems, orienting client and family to the program, reviewing all consents with client, and informing the outreach team. Facilitate tours with potential clients, outpatient providers, and visiting professionals. Ensure all admission and discharge surveys are provided to clients and completed. Support the milieu, provide transportation, and offer additional coverage as required. Ensure discharge documents are completed and that the client leaves with all belongings. Supervise administrative office operations, including purchasing administrative and building supplies. Complete credit‑card reconciliation and upload receipts by the end of each month. Review all mail and send accounting and checks to the program. Send invoices to accounting for payment for contractors. Create all client binders and parent information packets. Update the CFO on new hires needing to be added to the facility car insurance. Management Responsibilities Execute daily operations, including supervision of administrative services, personnel management, and interdepartmental coordination. Support facility staff in job performance. Assist in Joint Commission, OSHA, and state‑required trainings on a monthly and annual basis for all staff. Issue and track mandated monthly training logs and manuals for all staff, including off‑site per‑diem employees. Ensure all Monte Nido & Affiliates rules, policies, and guidelines are followed, including facility health and safety. Coordinate with supervisors and Human Resources to ensure staff are current with Joint Commission employee requirements. Assist in orientation and onboarding of new hires. Assist HR staff in maintaining personnel files up to date. Complete timecards and payroll on a bi‑weekly basis for all staff. Be available for on‑call duties when necessary and pick up voids or call‑offs. Overall Duties Exercise maturity of judgment while maintaining strict confidentiality standards and professionalism in interactions with staff and clients. Maintain the values and philosophy of the Monte Nido & Affiliates mission statement. Adhere to and follow Monte Nido & Affiliates policies and procedures. Provide additional program support as needed. Perform other tasks as assigned. Qualifications Bachelor’s Degree Experience in a supervisory/leadership role, working in a day treatment, residential, or hospital setting CPR certification required, or within 90 days of hire #J-18808-Ljbffr