Program Secretary

If you are looking for a challenging and rewarding career, Hope House is the place for you! If you are seeking a fulfilling career, with numerous opportunities to make a REAL difference in the lives of people, we want YOU!

Hope House is a substance abuse treatment provider who strives to save lives, recover hope and restore families to those suffering from Substance Abuse Disorder. We are committed to making sure that all staff members feel like they make a difference and are a part of our team!

Hope House Inc. has a reputation as one of the top employers in the Greater Capital Region of New York.

Schedule: This a full-time position, Monday through Friday 8am to 4pm.

Job Status: Full-Time, Non-Exempt / Hourly
Compensation: up to $19.31/hour

Job Duties Include:

• Greet clients and visitors, determining their needs and taking appropriate action.
• Answer telephone and take appropriate action.
• Assist with scheduling of assessments, and at times produce schedules for the counseling staff.
• Assist with the intake/admissions and discharge processes.
• Prepares correspondence, memos, reports and other documents.
• Responsible for OASAS online reporting.
• Maintain a daily census database and generates a census and discharge report.
• Gather statistical information and submit monthly report.
• Process incoming mail & manage outgoing mail.
• Manage petty cash accounts.
• Gather financial information and forward to the Financial Case Manager.
• Performs various money handling and account keeping responsibilities.
• Sets up & break down client charts.
• Maintains facility files and records.
• Maintains inventory and requisitions.
• Other duties as assigned.

Requirements

Education:

Minimum of High School Diploma or GED.

Experience:

• Working knowledge of word processing
• Excellent spelling and grammar skills
• Aptitude for learning to operate electronic health records
• Customer Service Skills
• Proper phone etiquette
• Works well with a team and individually

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. It is the policy of Hope House to provide equal employment opportunity to all applicants and employees without regard to race, sex, color, religion, national origin, age, disability, or veteran status.

Benefits

• 11 paid holidays per calendar year
• Vacation, Personal, and Sick Time (up to 200 hours per year to start)
• Medical, Dental, & Vision Insurance
• Flexible Savings Account & Health Savings Account depending on medical plan
• AFLAC Supplemental Benefits
• Benefit Buyout option if coverage is waived
• Voluntary Short-Term Disability & Life Insurance
• Company paid Life Insurance Policy at two times annual salary
• Company funded Retirement Plan
• 401k option to further save for retirement
• Tuition Reimbursement Program
• – 40% discount on the CASAC program and various bachelor degree programs for employees, spouses, domestic partners, and dependents
• Assistance with CASAC and/or Licensing Applications/Exam
• EAP Program for you and your family
• Legal/ID Shield Insurance