We are hiring a Program Support Specialist for one of our clients in Trenton, NJ.

Job Description:

• Review all participant files to ensure accuracy of data migrated from SPARQ to GPMS.
• Track durational limit, slots, new intakes, exits and follow-ups.
• Assist with ensuring GPMS data entry and participant files and information is entered timely and accurately.
• Communicate with management and staff effectively both verbally and in writing.
• Provide consistent project management guidance, methods, system tools, and metrics for consistent project outcomes.
• Develop methods for measuring effectiveness and sustainability and conduct periodic assessments.
• Create Executive Level excel dashboards to report overall program health.
• Assist in identification and analysis of program level risks and opportunities.
• Provide technical assistance to program staff on an as needed basis.
• Meet work standards by following productivity and quality of program data.
• Identify operational problems and work process improvements.
• Evaluate and assess the programs' strengths and weaknesses.
• Meet with program staff to discuss program status and goals
• Complete other duties as assigned by Management.

Skills required:

• All of the above; IT experience is a plus.
• Microsoft Teams, Excel, Word, PowerPoint, Outlook, GPMS, DocuSign, AOSOS, etc.

Experience required:

• Minimum of 5 years of experience in providing technical assistance.
• The ability to pay attention to details is required.
• Experience in data validating information across various program systems.
• Excellent verbal and written communication skills.
• Ability to work well with a team and independently.
• Computer proficient in Word, Excel, PowerPoint, Outlook, MS Teams.
• Ability to schedule and manage tasks effectively.
• Conflict resolution and problem-solving skills.
• Organizational and multitasking skills.

Work hours:

• 8:30 AM to 4:00 PM
• Lunch period (Unpaid):1/2HR

Additional information:

• Dress Code: Business Casual (75%) and Business Attire (25%)
• Office or Remote: Work remotely 2 to 3 days per week
• Parking: Free parking

This position is only for USC.