Program Support Technician Apply
Title: Program Support Technician
State Role Title: ADMINISTRATIVE AND OFFICE SPECIALIST III
Hiring Range: $43,000 - $49,000
Pay Band: 3
Agency: Virginia Department of Health
Location: RICHMOND-HQ
Agency Website: https://www.vdh.virginia.gov/richmond-city/
Recruitment Type: General Public - G
Job Duties
The Richmond City Health District is a part of the Virginia Department of Health and exists to protect and improve the health of all Richmond City residents by providing clinical services, nutrition counseling, environmental health services, vital records, disease prevention and monitoring, emergency planning, and many other health-related programs. As part of VDH, this is a state position with comprehensive state benefits that include affordable health insurance options, life insurance, disability plans, retirement plans, paid holidays and paid leave.
We are currently seeking a Program Support Technician to be the first point of contact for the Environmental Health Division by providing professional and courteous service to our walk-in customers and responding to the public's inquiries over the phone. The program support technician will also provide administrative support to the Environmental Health team by accepting applications and processing payments for permits; accurately and efficiently entering Division data into the Environmental Health Database and other Microsoft Office programs; processing staff travel vouchers and daily activity sheets; and accurately filing and maintaining environmental health records including permits and inspection records.
Independently performs technical office tasks in support of a single program area regularly requiring application of policy and procedures. Characteristic activities: Serves as contact and information resource for one or more programs; serves as lead worker to direct, advise and train others; designs and directs workflow processes; researches and processes claims; collects data and prepares reports on program activities. May provide performance input regarding staff to appropriate supervisor.
Minimum Qualifications
Knowledge of office procedures, computer and software technology, use of policies & procedures and customer service
Strong interpersonal and communication skills, orally and written
Strong organizational skills and experience with software applications and Microsoft Office products (i.e. WORD, EXCEL, and database entry) and general office equipment (copier, fax, calculator)
Ability and experience with setting up and maintaining files & manuals
Ability to maintain confidentiality
Ability to follow and apply established procedures and applicable policies
Additional Considerations
Experience with environmental health
Bilingual in Spanish and English
Experience with the Environmental Health Database (EHD)
Special Instructions
You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.
Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Services Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.
VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.
It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.
If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.
As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!
Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.
Contact Information
Name: Deja Fontenot
Phone: 804-205-3744
Email: deja.fontenot@vdh.virginia.gov
In support of the Commonwealths commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
