Position Details
Programmer Specialist Apply
Job Requisition ID: 790328
Job Title: IN-IDOH Application Systems Analyst/Programmer Specialist
Duration: 6 Months+ C2H
Location: Indianapolis IN, 46204
Shift: 8am to 5pm
-------6+ years of experience required------------
Note: The role is primarily focused on development (.net dev), which takes up about 50% of the responsibilities. The other support tools mentioned, such as Marketing Cloud, O365, Teams, and SharePoint, account for about 20%. Lastly, AV support 30%.
Job Description:
The role ensures continuity of mission critical services, optimizes content and collaboration workflows, and partners across the agency to deliver secure, reliable, and accessible technology solutions.
Duties and Responsibilities
AV & Digital Media Systems Support
- Manage and maintain AV infrastructure including Tricaster, Live Call Connect, IVGA streaming tools, and conference room equipment.
- Provide live event support (setup, monitoring, troubleshooting) for streaming, recording, and remote speaker integration.
- Coordinate with AV/platform vendors (e.g., Diversified, Telestream) for quotes, renewals, upgrades, and escalations.
- Manage AV scheduling, setup, and support for internal and external meetings.
Video Content Management
- Oversee manual downloads and archival of VODs from Pividal ahead of decommissioning deadlines.
- Maintain the Pividal environment and coordinate the transition to the vendor's new environment post January, including connectivity, access, retention, and governance workflows.
- Tune and prepare video files (transcoding/metadata/quality checks) before upload to the new environment to ensure compatibility, performance, and accessibility.
- Organize and catalog media for long term storage and retrieval; document content lifecycle processes.
- Podcast creation and support: produce, edit, and upload podcasts; maintain feeds/metadata; ensure brand, legal, and accessibility compliance.
Webinar Coordination & Support
- Coordinate webinar logistics (scheduling, platform setup, dry runs, live moderation) and ensure consistent audio/video quality.
- Edit and publish recordings to designated platforms; confirm accessibility standards, metadata, and retention.
Application & Systems Analysis
- Provide Tier 2/3 support and administration for SharePoint, Microsoft Teams, and Microsoft 365 (O365) services.
- Develop and maintain SharePoint sites (IA, lists/libraries, pages, permissions, governance); troubleshoot SharePoint issues and optimize performance/usability.
- .NET application development (C#/ASP.NET) to build and support internal tools, integrations, and services.
- Support Marketing Cloud operations (campaign setup, user onboarding, data governance, integrations).
- Provide agency wide application support across commonly utilized platforms, coordinating resolution with IOT/OTC and vendors.
Automation & Platform Development
- Power Platform development: design, build, and maintain Power Apps, Power Automate flows, and Power BI reports/dashboards to streamline operations and reporting.
- Establish governance, ALM practices, environment strategies, and data loss prevention (DLP) policies for Power Platform solutions.
- Integrate Power Platform with SharePoint, M365, and line of business systems using connectors and custom APIs.
Electronic Signature & Workflow
- DocuSign support: administer envelopes, templates, user permissions, and integrations (e.g., SharePoint/.NET/Power Automate).
- Design end to end eSignature workflows with audit trails, retention, and compliance alignment; provide user training and documentation.
Skills and Experience Required -
- Bachelor's degree in Computer Science, Information Technology, or related field; equivalent experience considered
- Application systems analysis/programming in an enterprise environment.
- Demonstrated experience with AV/streaming platforms (e.g., Tricaster) and digital media workflows.
- Hands on .NET development (C#, ASP.NET, REST APIs, SQL).
- SharePoint site development/administration, Teams/M365 support, and Marketing Cloud operations
- Power Platform (Power Apps, Power Automate, Power BI) solution development with governance best practices
- DocuSign administration and workflow design, including integrations with M365/SharePoint/Power Platform.
- Source control (Git), CI/CD fundamentals, testing, secure coding, logging/monitoring
- API based integrations across enterprise systems
- Strong communication, documentation, and stakeholder engagement skills
- Excellent troubleshooting and problem solving; ability to triage live incidents calmly and effectively
- Organizational skills to manage concurrent initiatives with clear prioritization
- Commitment to accessibility, security, and compliance standards (records retention, audit trails)
- Microsoft certifications (e.g., Power Platform App Maker/Developer, Microsoft 365 Administrator, Azure Fundamentals).
- Media production experience (video tuning/transcoding, podcast production and uploading)
- Experience with video CDN platforms, media asset management, or enterprise content delivery.
