Description:

Job Overview

Client's Learning & Development team is seeking a highly organized, hands-on Instructional Designer / Learning Admin to manage a portfolio of ongoing edits and redesigns of existing training and manage ongoing projects. The role is ideal for someone who thrives in a fast-paced, evolving environment and is comfortable moving between design, stakeholder coordination, and project execution.

Key Responsibilities:

Instructional Design

• Develop engaging, interactive eLearning using Articulate 360 (Storyline and Rise).
• Collaborate with subject matter experts, stakeholders, and vendors to ensure content accuracy and cultural fit.
• Support ongoing learning related projects and initiatives

Learning Administrator

• Upload and assign courses in our learning management system (LMS) and our content management system (CMS)

Create and manage assignment groups

• Monitor assignment groups and report on problems with courses that may arise
• Respond to user tickets and resolve their technical problems and inquiries
• Work with learning administrators in other departments to coordinate comms and assignment dates

Qualifications

• 7+ years of experience in instructional design and project management.
• Bachelor's degree required; advanced degree or certifications in Instructional Design, Project Management (PMP or equivalent), or Learning Technologies preferred.
• Proficiency with Articulate 360 (Storyline and Rise).
• Strong understanding of adult learning theory and instructional design methodologies (ADDIE, SAM, etc.).
• Proven experience being an administrator for a learning management system (like Onpoint, Cornerstone, Sumtotal, Docebo etc...)
• Exceptional attention to detail, organization, and follow-through.
• Excellent written and verbal communication skills; ability to distill complex information into simple, clear messages.
• Comfortable navigating ambiguity and shifting priorities.

Preferred Skills

• Experience designing for global audiences or multi-language learning programs.
• Experience working in fast-paced corporate and/or technology environments.
• Strong visual design and storytelling skills.
• Certification in project management styles like scrum, PMP etc...
• Certification in administering learning management systems

Technology Requirements:

• LMS experience. (we prefer OnPoint but if they have other LMS experience like Cornerstone, Sumtotal, Docebo, Litmos etc... that's fine too)
• Articulate 360 and Rise

What does a typical day look like? : A day in the life of an LMS admin / eLearning developer involves managing and troubleshooting the LMS, building and updating digital learning content, analyzing usage and completion data, and collaborating with stakeholders to ensure learning experiences are functional, engaging, and aligned to business needs.

Preferred background/prior work experience: The preferred background is a blend of instructional design, learning technology administration, and hands-on eLearning development experience, with strong analytical skills and the ability to partner effectively with business stakeholders.

Priority soft skills: Stakeholder management, teamwork