Role Overview:

The Project Manager will lead client-facing projects across diverse domains, including administrative initiatives, software development, and advanced AI implementations. This role is pivotal in ensuring smooth onboarding, planning, and execution of projects, aligning client goals with Syndeo’s strategic vision.

Key Responsibilities:

· Project Leadership: Manage end-to-end project lifecycle for IT-related initiatives, including software development, infrastructure upgrades, and administrative technology projects.

· Client Engagement: Serve as the primary point of contact for clients, ensuring clear communication, fostering trust and professionalism.

· Planning & Execution: Develop comprehensive project plans, timelines, and resource allocation strategies to meet objectives.

· Agile Practices: Apply Agile Scrum methodologies to promote collaboration, adaptability, and iterative delivery.

· Stakeholder Management: Influence and guide stakeholders toward solutions that align with best practices, long-term goal and maximize long-term value.

· Risk & Issue Management: Identify potential risks and effective implement mitigation strategies.

· Reporting: Provide timely updates, maintain accurate records, and ensure transparency throughout the project lifecycle.

Required Qualifications:

· Bachelor’s degree in IT, Business, or related field.

· 3+ years of experience in project management (IT or technology-related projects preferred).

· Detail-oriented with exceptional organizational skills.

· Strong interpersonal and communication skills; ability to build trust and credibility.

· Persuasive and strategic thinker capable of guiding stakeholders toward optimal outcomes.

· Bilingual (Spanish & English) – written and spoken proficiency.

Preferred Qualifications:

· PMP or Agile certifications (CSM, PMI-ACP, etc.).

· Experience with Agile Scrum frameworks.

· Experience in AI or emerging technologies.

· Familiarity with SaaS or enterprise software implementations.

Core Competencies:

· Leadership & Influence

· Client Relationship Management

· Strategic Planning

· Adaptability & Problem-Solving