Job Summery

Servpro Team Fabiani, a premier restoration company serving eastern Pennsylvania and southern New Jersey, is seeking a driven Contents Restoration Project Manager to join our growing team. In this leadership role, you'll be responsible for maximizing opportunity, ensuring smooth project execution, and fostering exceptional customer service during a time of need. This position offers the opportunity to take ownership of your projects, capitalize on new business opportunities, and make a real difference in the lives of our clients. We are looking for a project manager with a competitive mindset, a commitment to excellence, and a proven track record in the contents restoration industry.

Responsibilites

· Conduct thorough initial inspections and educate clients on the restoration process.

· Develop detailed project scopes, outlining the work required and ensuring client expectations are met.

· Coordinate seamlessly with vendors and in-house labor to ensure efficient project completion.

· Capture accurate data throughout the restoration process for accurate estimates and reporting.

· Secure adjuster approvals for project scopes, expediting the restoration timeline.

· Manage all project documentation, ensuring clear communication and adherence to regulations.

· Develop and maintain project budgets, ensuring cost-effectiveness and client satisfaction.

Qualifications

· A competitive and growth-oriented mindset, always seeking to improve processes and results.

· Exceptional customer service skills, demonstrating empathy and clear communication throughout the project.

· Strong organizational and time management abilities, ensuring projects stay on track and budgets are met.

· Excellent communication skills, fostering positive relationships with clients, vendors, and internal teams.

· Proven experience in the contents restoration industry is required.

· A college degree in a related field (e.g., business administration, project management) is preferred, but not required.

· Project management experience is preferred, but not required.