Project Manager

Royston LLC is the industry leader in the design, manufacture, and installation of fully integrated store interiors, with modular fixtures that are the benchmark of quality, durability, operational flexibility, and total cost of ownership. We’re known for our unmatched expertise, our state-of-the-art manufacturing systems, and our philosophy of customer-driven innovation, from concept to store-level implementation. Whether it be new stores, remodels or even special rollouts, we deliver them fast and on time with solutions that benefit retail operations and sales.

Position Summary 

The Project Manager is the factory-based servicing representative responsible for ensuring Royston’s performance in response to customer opportunities. This is the customer’s internal advocate, driving projects across the organization while ensuring that the goals and objectives of the business are met. The Project Manager’s success will be measured by their ability to effectively utilize and challenge Royston’s resources to meet or exceed the customer’s requirements.

Essential Functions / Job Responsibilities:

• Lead cross-functional teams across the organization to desired project outcome
• Provide product knowledge and opportunities to customers
• Secure construction/planning/forecasting schedules for internal planning and execution
• Prepare/review customer quotes and drawings
• Continually look for opportunities to increase offering value, improve processes, reduce costs, and increase standard product offering
• Initiate, drive, and review first articles/prototypes to meet and exceed customer’s needs
• Work in support of National Account Managers for project hand-offs, reviewing and refining information so we are able to “make offer” to the customer
• Review customer-provided drawings and translate to Royston’s capabilities/offering
• Navigate and utilize required customer portals
• Customer visits
• Other duties as assigned

Minimum Qualifications / Skills:

To perform this job successfully, this individual must be self-motivated and able to perform all duties and responsibilities with minimal supervision. This individual must be an excellent communicator with an ability to work effectively across the organization. This will require the individual to effectively hand off project information in an appropriate time frame to ensure the success of their team. This individual must always be looking forward, proactively searching for new opportunities and ways to improve our position with the customer, i.e., new products, improved function, manufacturing reviews to share improved costs with our customers while improving our margins.

 Requirements: 

• Self-motivated
• Excellent verbal and written communication
• Detail-oriented
• Strong prioritization and time management capabilities
• Problem solving
• Microsoft Office Suite (Word, Excel, Office)
• Interpret architectural drawings
• Customer support or sales experience

 We offer a competitive and comprehensive benefits package, including medical, dental, and vision coverage, HSA and FSA options, and company-provided life and disability insurance. We also support your long-term goals with a 401(k) plan that includes a company match. Plus Paid Time Off (PTO) including 10 paid holidays annually.

 Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities