Project Manager Apply
Req ID #: 221367
Location: Memphis, TN, US, 38118 Memphis, TN, US, 38104 Memphis, TN, US, 38118
For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, well help you build a career that you can feel passionate about.
Job Summary
Manage communication for client projects, including workflow, technical details, and deliverables necessary to meet project timelines and budgets. Collaborate cross-functionally with Sales, Client Services, scientists, operational managers, Finance, and Quality Assurance colleagues to ensure accurate tracking and reporting of project timelines, scope, and budget; oversee and implement change controls, when needed. Deliver exceptional product quality and customer service through frequent and open communications with internal and external stakeholders.
Essential Duties and Responsibilities
- Act as a central conduit for project communications between clients and Charles River staff for Biologics CDMO projects. Coordinate project status updates, status reports and create or coordinate with Project Coordinators detailed meeting minutes; publish, and track, deliverables, and action items.
- Coordinate project start-up, key tasks such as kick-off meetings, project scheduling, and document and material transfers.
- Coordinate and lead relevant project meetings with clients and departments.
- Coordinate and facilitate escalation meetings, steering committees, and Quality reviews.
- Develop and maintain project timelines through collaboration with departments and clients.
- Partner with management to prioritize ongoing work to manage and meet competing project deadlines.
- Collaborate with cross-functional representatives to track and disseminate ongoing project status, including additions and changes to the scope of work, for cost and billing purposes.
- Manage and control project scope, timelines, and budget, and when appropriate, work with Client Services to process scope changes and SOW revisions/amendments.
- Collaborate with CPM leadership and Sales colleagues for new SOW requests to Client Services team.
- Utilize project management tools that allows timely and open communication of project status to all stakeholders, such as Smartsheet and MS Teams.
- Oversee delivery of final reports and project documents to clients; monitor and track these tasks when completed by non-PM teams or staff.
- Collaborate with laboratory, Finance, and Accounts Payable departments to ensure accurate and timely client invoicing and verify project pricing and completion when needed.
- Follow-up on discrepancies in client billing/invoicing and when needed request credit/debit memos to address billing errors / assist Client Services.
- Field and respond to customer requests, inquiries, and complaints; able to identify when escalation or help is needed and can engage the appropriate colleagues.
- Participate in local/departmental committees and initiatives (i.e. process improvements, harmonization, and community service).
- Ability to read and comprehend pertinent regulatory requirements and ensure adherence, along with department policies.
- Manage ones work-life balance and escalate when out of sync with CPM leadership.
- Live the CRL core values of Care, Lead, Own, and Collaborate.
- Perform all other related duties as assigned and coordinated with CPM leadership as needed.
Job Qualifications
- Bachelor's degree (B.A./B.S.) or equivalent in project management, business, biological sciences, or related discipline.
- Minimum 3 years related experience in project management in a laboratory or research environment. Experience in a CRO/CMO preferred
- An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
- Ability to multi-task, excellent written and verbal communication skills, organizational skills, and attention to detail. Possess analytical thinking and problem-solving skills. Ability to prioritize and re-evaluate priorities as situations change. Working knowledge of computer software (MS Office, MS Teams, Excel, Smartsheet) and database experience preferred.
Compensation Data
The pay range for this position is $74,900 to $86,800. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, and location.
About Cognate BioServices
Cognate BioServices, Inc., a Charles River Company, is the premier commercial-ready CDMO for cell and gene therapy needs. We are a dynamic, results-driven organization focused on providing the broadest range of expertise across the various cell types and technologies used in the commercialization of cell & gene therapies for regenerative medicine, cellular immunotherapy, and advanced cell therapy companies, organizations, and institutions.
Cognate BioServices, Inc., a Charles River Company, is the premier commercial-ready CDMO for cell and gene therapy needs. We are a dynamic, results-driven organization focused on providing the broadest range of expertise across the various cell types and technologies used in the commercialization of cell & gene therapies for regenerative medicine, cellular immunotherapy, and advanced cell therapy companies, organizations, and institutions.
We offer a unique combination of standard and custom services to companies across all points of clinical and commercial development. Our development and manufacturing services are focused on clients seeking rapid development of products from clinical studies into commercial manufacturing, with a unique capacity to handle all aspects of scale-up and commercial readiness.
Cognate leverages the combined know-how and expertise of its business, scientific, and technical teams to successfully develop and manufacture autologous and allogenic products across multiple cell-based technology platforms from start to finish, for you and your patients.
For more information, visit www.cognatebioservices.com
Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.
For more information, please visit www.criver.com.
Nearest Major Market: Memphis
Job Segment: Project Manager, Laboratory, Manager, Quality Assurance, Database, Technology, Science, Management
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