Project Manager

Job Title: Project Manager
Duration (Contract): 12 Months
Client Location: Plano, TX 75023

Location Preference: Onsite

Job Description:

As a Project Manager, you will manage process innovation through project and execution, realize operational excellence and increase customer satisfaction. Identifies root cause to problems and uses data driven approaches to solve them. Extensive interaction with business owners and subject matter experts to identify problems, analyze information, and develop and implement business performance solutions consistent with our business strategies. This person will work closely with the business owners from other departments to identify, recommend, develop, and implement cost-effective technical solutions for all aspects of processes

Job Responsibilities:

• Define the scope of the project in collaboration business owners, create a detailed work plan which identifies activities, implement the project, and monitor the progress of the project for
• successful completion of the project.
• Manage large-scale company process improvements and initiatives for major businesses that include project management, process design, development and implementation.
• Set up and manage KPIs by working with the business owners or senior leadership teams to establish continuous performance and quality improvement efforts.
• Maintain and improve existing systems and processes continuously to evolve with the changing business strategies, and ensure to bring up to the industry standards by performing market
• studies
• Provide training and continuous monitoring during and after project completion to ensure compliance with the changed process
• Acquire data and analyze results using statistical techniques, interpret trends or patterns in complex data sets, and work with management to prioritize business and information needs
• For any issues or problems, perform deep dive analysis and research to find root cause and appropriate corrective actions to resolve the issue, optimize process and provide governance

Operational/System Management:

• Conduct research, interpret highly technical documents and processes, and draw valid conclusions regarding user needs and business requirements with a broad scope. Develop
• technological and systematic solutions, take appropriate actions and/or make appropriate recommendations related to business requirements.
• Align with end-users to clearly define company technical requirements for systems and processes for development and/or enhancement.
• Provide technical guidance; develop and update user documentation, written instructions, training guides, and manuals; meet with users to provide information regarding system changes
• and enhancements.

Required Skills, Experiences, Education and Competencies:

• Bachelor s degree (BA or BS). MBA is preferred
• This candidate needs to be junior level, roughly 3-6 years experience, no more than 10 years.
• The candidate needs to be a quick learner and is self sufficient
• The candidate needs to have received a bachelors from an accredited 4 year university/college
• The candidate needs to have a stable job history
• This candidate does not have to have telecom experience but at least experience in a fast paced industry with relevant skills
• This candidate must be able to learn and improve from criticism.
• This role works with many business departments throughout supporting contentious projects.

The hourly range for roles of this nature are $45.00 to $55.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.