Project Manager – Scheduling

Support the fulfillment of large strategic deals coordinating with various teams Act as single point of contact with customer during project to coordinate, plan and execute fulfillment Communicate with key stakeholders weekly to identify action items and project risks Review and audit daily reports identifying open items and follow up with appropriate teams Facilitate meetings with clients, and internal team members to support project Manage escalations related to planning and execution of project Work with customer to identify communication plan for project and document plan Maintain and update project plan for rollouts Determine equipment needs for project and track shipments to ensure units/equipment delivered Distribute project reports to internal and external customers Partner with Service and Scheduling to build out resource planning for rollout Maintain regular and reliable attendance Requirements Bachelor’s Degree preferred or 5 years of customer or service operations experience Extremely organized and detail oriented. Strong communication skills (verbal and written); prompt communication is vital. Exceptional ability to multi-task and stay organized in a results-driven, fast-moving environment. Strong problem-solving skills. Process Compliance: Follows all documented processes & department policies to provide customer support. Ability to collaborate and use influence cross-functionally. Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel and Outlook). Experience with and or other project tools is a plus. #J-18808-Ljbffr