Project Manager Water Mold Damage

SERVPRO of Belmont/San Carlos, San Leandro, West Oakland, Newark/SW Fremont is hiring a Restoration Project Manager . Position Overview As the Restoration Project Manager , you will oversee all aspects of assigned restoration projects (Water, Mold, & Demo) as well as restoration crews with varied experience. This front‑line management position leads the team to operational excellence and sincere customer care. Key Responsibilities Ensure an accurate scope of work for projects with timeline/budget expectations Negotiate customer and/or client approval of project scope and estimate Direct coordinators in scheduling jobs and oversee crews/resources to provide service on active projects Manage the customer/client experience and set expectations Review job site documentation to support the services provided and ensure proper client requirements and billing process Maintain written communication with customers, teammates, vendors, and insurance representatives Retain ownership of jobs from onset to payment in full; aid estimating & collections with any job‑related questions Manage production expenses including equipment, vehicles, and other material assets Work with subcontractors as needed Additional Responsibilities Customer satisfaction tracked with online reviews Provide priority response to potential customers Participate in recruiting, hiring, and training restoration teammates On‑call rotation for dispatching of crews – after hours Position Requirements Valid driver’s license High school diploma/GED; Associate degree or Bachelor’s degree preferred At least 1 year of management and/or supervisory experience At least 3 years of industry experience IICRC certification preferred Skills / Physical Demands / Competencies Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics) Capacity to repetitively push/pull/lift/carry objects Ability to work with/around cleaning agents Successfully complete a background check subject to applicable law Benefits 401(k) and 401(k) matching Company car and Company Vehicle with gas card Competitive / first‑class compensation Health insurance and vision insurance Paid time off Training & development Career progression and opportunity for advancement Company computer and phone Superior benefits Professional development and support Compensation $80,000.00 – $92,500.00 per year All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. ServPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of ServPRO Industries, LLC or ServPRO Franchisor, LLC in any manner whatsoever. All sample forms provided by ServPRO Industries to ServPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State, and Local laws. #J-18808-Ljbffr