Project / Program Manager, WW BPR - Special Projects

Project / Program Manager, WW BPR - Special Projects Austin, Texas, United States Operations and Supply Chain Description The Worldwide Business Process Re-engineering (BPR) team is looking for an experienced supply chain professional to drive cross-functional and cross-organizational teams that not only enable capabilities within the supply chain to enhance the customer experience, but also enhance operational efficiency through process, data, and technology solutions. This individual will have the opportunity to work on transformational efforts across the Supply Chain. The ideal candidate will have deep process re‑engineering experience and be self‑directed, motivated, and comfortable working in an extremely fast‑paced environment. Experience optimizing global supply chain and fulfillment processes, with emerging technology is preferred. Flexibility and adaptability are key attributes needed for success. This individual should also have strong analytical, project management and leadership skills to handle a variety of activities and complexities spanning the organization and be willing to work at both a very detailed and strategic level. Responsibilities Think strategically, connecting the dots of the bigger picture while comfortable in the details and key deliverables. Self‑motivated and able to work with minimal direction in a global, fast‑paced, sometimes ambiguous environment. Act as an advocate and architect for functional teams to define and deliver solution capabilities (requirements, user‑testing, etc.) to support the broader Supply Chain strategies. Act as a liaison between the functional teams and IS&T (Information Systems and Technology or Apple’s IT organization) to ensure that the business requirements are met by the proposed technology solutions and that GenAI and ML capabilities are embedded. Manage change and implement new ideas effectively within the Apple culture. Influence decisions and change management through collaboration, leadership and a customer‑focused approach. Manage complex projects involving regional resources across 3 continents to major milestones. Develop project justification proposals, business cases and return on investment estimates; obtain executive approval and funding. Perform high level systems impact analysis for new business initiatives. Facilitate project‑related testing, roll‑out, training, and post‑mortem work. Analyze key B2B supply chain data to drive the successful implementation of GenAI and Machine Learning. Address escalations, quickly assess and develop root cause analysis and problem solution for operations escalations. Minimum Qualifications Bachelor’s in relevant fields such as Industrial Engineering, Operations Research and 12+ years in project and program management combined with logistics, supply chain, fulfillment operations, channel management (highly preferred). Supply Chain consulting, regulatory and/or compliance background experience is helpful. Proven track record of leading complex strategic programs, including planning, risk management, resource allocation, and stakeholder communication. Broad exposure to supply chain management including Order Management, Supply Chain Operations, Logistics, and End Customer Fulfillment or Channel Management. Proficient knowledge of system implementation and development life cycles. Proficient at leading multiple efforts simultaneously in a global capability including working with international teams. Capacity to analyze data, identify root causes, and develop innovative solutions to complex business challenges. Expertise in analyzing, redesigning, and implementing business processes to drive efficiency and effectiveness. Exceptional presentation, verbal and written communication skills, with the ability to articulate complex ideas clearly and manage diverse stakeholder expectations. Proven capability to lead cross‑functional teams, influence stakeholders at all levels, and drive consensus without direct authority. Preferred Qualifications Ability to thrive in a fast‑paced, dynamic environment, manage ambiguity, and adapt to changing priorities. MBA/MS in Industrial Engineering, Operations Research, supply chain or related field. Proven ability to operate autonomously across multiple teams in a matrix organization. Apple is an equal‑opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant. At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple’s workplace. Learn about reasonable accommodations for job applicants. #J-18808-Ljbffr