Overview:

The chief responsibility of the Property Coordinator is to provide administrative support to the property management and maintenance teams. Often a first point of contact, the Property Coordinator also provides customer service to customers, tenants, vendors, contractors, and community partners.

Key Position Accountabilities:

• Provide general office duties including mail distribution, screening and routing of telephone calls, responding to general inbox email inquiries and receiving guests, communicating with management and security, as needed.

• Ensure office space and equipment is properly maintained including office supply inventory.
• Develop office procedures/processes and establish and maintain all necessary records, files and reports as required for day-to-day property management, including, but not limited to, calendars, meeting agendas, and tenant, vendor and contractor files.

• Maintain and update property tenant manual.

• Conduct various accounting functions at the property level including invoice processing, new vendor setup, utility switchovers, and gift certificate processing.

• Implement and maintain information for corporate databases including, but not limited to, contracts, insurance documents and contact lists.

• Keep informed and up to date on all operations and marketing activities, events and special projects and provide support, as requested.

• Take regular property walks and provide follow-up items with onsite team members.

• Interface with tenants, vendors, contractors and cross-functional team members. Build an excellent rapport with tenants through frequent, in-person contact.

• Respond to requests for information from Corporate, tenants and management in a timely fashion; must be adept at prioritizing these tasks.

• Must be flexible and available to work occasional evenings and weekends, depending on scheduled events.

Requirements

Education and Experience:

• College degree (or equivalent experience) with 3-5 years business experience. 
• Strong organizational and problem-solving skills.
• Can-do attitude, initiative, humility, and strong work ethic.
• Ability to handle multiple projects simultaneously and an adaptability to change.
• Good oral, written, and interpersonal skills; bilingual language skills a plus; English speaking skills a must.
• Proficiency in computer skills, including Microsoft Office, Word, Excel, Teams, PowerPoint and Outlook.
• Experience with WordPress a plus.
• Must be able to work independently and meet deadlines.
• Must have discretion and ability to keep sensitive information strictly confidential.