Role: Provider Engagement Specialist

Duration: Full-time/ Permanent (40 hrs/week)

Location: Los Angeles, CA 90057

Summary

• As a Provider Engagement Specialist, you will build and maintain relationships with healthcare providers to ensure high-quality care for our PACE participants.
• Your role involves communication, collaboration, problem-solving, and supporting growth efforts.

Key Responsibilities

• Develop and maintain strong, trusting connections with primary care physicians, specialists, and healthcare providers who care for our PACE participants
• Coordinate and lead meetings, outreach events, and training sessions to keep providers engaged and up-to-date with our PACE program offerings, processes, and expectations
• Partner with our clinical, administrative, and operations teams to enhance provider participation and ensure smooth coordination of care
• Serve as a go-to resource for providers, helping to address their questions, resolve concerns, and ensure clear communication with our PACE interdisciplinary team
• Look for opportunities to improve the way we collaborate, making sure that we're always working towards the best possible outcomes for our participants
• Work with the quality team to track provider performance metrics and collaborate on areas for improvement
• Stay on top of industry best practices and regulatory changes that may impact provider engagement, and help the team adapt when needed
• Assist in resolving provider-related challenges in a way that strengthens relationships and supports smooth, high-quality care
• Help with strategies for expanding our network and recruiting new providers as needed
• be flexible, contributing to other duties and tasks that help ensure the success of the PACE program

Schedule and Shift Details

• M-F, 8a-5p Travel
• Local travel requirements