Psychiatric RN Case Manager

Psychiatric RN Case ManagerThe Psychiatric RN Case Manager demonstrates advanced professional nursing practice to improve access, coordination, safety, and outcomes for patients with psychiatric and behavioral health conditions within an integrated care setting. The Psychiatric RN Case Manager provides direct nursing interventions, psychiatric triage, medication and disease process education, care coordination, and collaboration with psychiatric providers, medical providers, behavioral health clinicians, community agencies, and support systems.This role supports continuity of care through patient assessment, nursing follow-up, medication monitoring, risk assessment, crisis intervention, and interdisciplinary collaboration while promoting patient engagement, treatment adherence, and recovery-oriented care.The Psychiatric RN Case Manager also serves as a clinical resource and educator to nursing peers and integrated care team members regarding behavioral health conditions, psychotropic medications, and management of high-risk psychiatric patients.Core ResponsibilitiesPsychiatric nursing assessment and triageMedication education and adherence supportIntegrated behavioral health care coordinationCrisis intervention and safety assessmentCommunity resource coordinationPopulation health outreachBehavioral health education and staff supportQuality improvement and data collectionSpecific DutiesConduct initial psychiatric nursing assessments for patients to assist with triage and placement with appropriate psychiatric providers and services.Conduct psychiatric nursing visits for medication reconciliation, medication education, symptom monitoring, side effect assessment, safety follow-up, hospital discharge follow-upCollaborate with psychiatric providers, primary care providers, therapists, recovery coaches, care coordinators, schools, DCF, DMH/DDS, detox facilities, hospitals, correctional facilities, community agenciesAssist patients with referrals and placement into higher levels of careMonitor and coordinate laboratory testing for psychiatric medicationsConduct or coordinate psychological assessment toolsConduct outreach and assist with scheduling for identified psychiatric care gapsSupport same-day patient needs and resolution through nursing triage and coordination.Coordinate emergency psychiatric evaluations and crisis interventions as needed.Provide education and support to patients, families, support staff, interdisciplinary team membersAssist in development of psychiatric nursing workflows, protocols, and educational materialsAssist in development and maintenance of behavioral health resource materials and nursing reference tools.Secondary Responsibilities:Assist with in-basket management and triage for psychiatric providers.Assist with behavioral health call center triage as needed.Complete follow-up appointments after missed visits or provider absences as assigned.Collect vitals, urine toxicology screens, oral swabs, and other specimens as needed.Support medication access barriers as assigned.Administer psychiatric long-acting injectable medications (LAIs) in collaboration with nursing and provider teams as assignedSupport psychiatric providers with medication administration and health maintenance tasks as assigned.Participate in quality improvement initiatives related to behavioral health nursing workflows and patient outcomes.Participate in multidisciplinary team meetings and high-risk patient reviews.Quality Improvement & Data CollectionCollect and assist with reporting data related to the Psychiatric RN Case Manager role including:Number of nursing visitsTelephone encounters completedMedication reconciliation encountersMedication teaching encountersSame-day issue resolutionFollow-up outreach attemptsHospital discharge follow-up completionPatient engagement outcomesStaff, provider, and patient satisfaction feedbackQualifications:Required:Current RN license in the state of practicePsychiatric nursing experience (outpatient, inpatient, community-based, integrated care, substance use, or related settings)Experience working with patients with serious mental illness and/or substance use disordersPreferred:Psychiatric Mental Health Nursing Certification (PMH-BC) or CARN certificationExperience in integrated primary care/behavioral health settingsExperience with crisis intervention and psychiatric triageBilingual skills strongly preferred, especially Spanish, Khmer, Russian, Arabic, Haitian Creole, Portuguese