Public Contact Coordinator Apply
![\\\\\\\\\\\\\\\"Logo\\\\\\\\\\\\\\\"](\\\\\\\\\\\\\\\"/images/AccountImages/549_4.gif\\\\\\\\\\\\\\\")
Job No: 535670
Work Type: Staff
Location: Fresno
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Full Time, Human Resources
Public Contact Coordinator
(Administrative Support Coordinator I)
Compensation and Benefits
Anticipated Hiring Salary: $3,505 per month
Full CSU Classification Salary Range: $3,505 - $5,508 per month
- This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.
Job Summary
The incumbent performs a variety of routine to moderately complex clerical support to the Human Resources and Payroll management/staff. The incumbent must be familiar with the basic workflow of the benefits, employment, recruitment, classification, compensation, and Payroll processes, and other HR functions.
The incumbent interacts with a variety to campus and community constituents including: working with students, faculty, and staff to assist them or resolve problems; networking to build campus relationships to coordinate work and projects in an accurate and efficient manner. The incumbent serves as a primary contact and/or resource to the public and university constituents.
The incumbent performs administrative duties in support of work unit operations and coordinates work activities including: setting up and maintaining office procedures related to multiple Human Resources and Payroll functions; developing documents involving the use of software features such as spreadsheets, charts, tables and graphics; performing administrative duties and project work and coordination related to programs, policies, and procedures.
Key Qualifications
- Thorough knowledge of office methods, procedures, and practices, including principles of customer service.
- Thorough knowledge of English grammar, punctuation, and spelling.
- Fluency in using standard office software packages.
- Active problem solving and effective interpersonal skills.
- Ability to:
- Learn, interpret independently, and apply a variety of complex policies and procedures.
- Identify deviations from applicable policies.
- Apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions.
- Perform standard arithmetic functions of a transactional nature, including tracking and comparing data.
- Effectively present standard information in writing.
- Understand, interpret, and communicate procedures, policies, information, ideas, and instructions.
- Ability to independently handle multiple work unit priorities and projects.
- Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature.
- Interpersonal and communication skills, including ability to work effectively with people of diverse backgrounds and in a team-oriented environment.
Education and Experience
- Completion of a high school program or its equivalent.
- Three years of recent experience in an office environment.
- Preferred Skills:
- Associate's degree from an accredited college.
- Knowledge of Peoplesoft Human Resources software.
- Working knowledge of multiple HR functions and processes.
- Preferred Skills:
Our Human Resources Mission is to enhance the university community by attracting, retaining, and supporting a quality workforce in its effort to provide an excellent educational program for our students.
Deadline & Application Instructions
Applications received by February 14, 2024 will be given full consideration by the search committee.
Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.
Please click \\\\\\\\\\\\\\\"Apply Now\\\\\\\\\\\\\\\" to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resume/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.
Fresno State
California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.
Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.
Equal Employment Opportunity Information
California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu.
Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.
The person holding this position is considered a \\\\\\\\\\\\\\\"mandated reporter\\\\\\\\\\\\\\\" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a \\\\\\\\\\\\\\\"designated position\\\\\\\\\\\\\\\" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.
Fresno State is a tobacco-free, smoke-free and vapor-free campus.
Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)
To apply, visit https://careers.fresnostate.edu/en-us/job/535670/public-contact-coordinator
jeid-114ec6e96d00c74fac36865864045dc6
