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PUBLIC INFORMATION OFFICER (ADMINISTRATIVE OFFICER III)

  • ... State of Maryland
  • ... Oakland, Maryland, United States
  • ... Full time
  • ... Salary: 89425 per year
  • Posted on: Mar 12, 2024

PUBLIC INFORMATION OFFICER (ADMINISTRATIVE OFFICER III)   

JOB TITLE:

PUBLIC INFORMATION OFFICER (ADMINISTRATIVE OFFICER III)

JOB TYPE:

Full-time

JOB LOCATION:

Oakland Maryland United States

No

JOB DESCRIPTION:

Introduction


When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than one million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.


We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.


This is an Internal Only Recruitment. Limited to current State of Maryland Employees, only.


GRADE

15

LOCATION OF POSITION

GARRETT COUNTY DEPARTMENT OF SOCIAL SERVICES
LOCAL GENERAL ADMINISTRATION
12578 GARRETT HIGHWAY
OAKLAND, MARYLAND 21550

Main Purpose of Job

The Public Information Officer (PIO) oversees the planning, design and implementation of internal and external communications that support the GCDSS/DHS mission in accordance with the Directors goals. The PIO is a member of the Departments executive team and serves as the Departments liaison to the DHS Office of Communication, county government and other agencies. The PIO manages all marketing, internal and external, and promotes the Department through direct communications with the public, public relations campaigns, and social media. Additionally, this position will serve as Special Assistant to the Director. In this role the PIO will develop surveys, analyze data, develop forms for internal agency use and prepare the Agency's annual report. This position will also need to maintain information that requires a high degree of discretion as well as coordinating the agency's response to customer inquiries and constituent correspondence.

POSITION DUTIES

  • Creates, develops, and implements an internal communication strategy; manages an external communications plan; maintains activity on social media accounts.
  • Develops and maintains relationships with news, media, editors, reporters, other communication officers and agency staff.
  • Leads media management including social media, promotion and marketing efforts, and community outreach.
  • Works with the Agency's executive team to create and implement strategies to community the Director's priorities for the agency.
  • Provides a high level of administrative support to the Director.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

One year experience as an executive assistant handling complex and confidential information.

Six months of experience in Google Suite, Microsoft Office, and Canva.

Six months of experience of independent and effective oral and written communication to specific audiences, colleagues, and community partners.

Six months of experience coordinating, planning, and engaging in public events, community, and agency events.

LIMITATIONS ON SELECTION

Limited to current State of Maryland employees, only.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operators license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:

STATE OF MARYLAND BENEFITS

  • Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).
  • Annual Leave ten (10) days of accumulated annual leave per year.
  • Sick Leave fifteen (15) days of accumulated sick leave per year.
  • Parental Leave up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
  • Holidays State employees also celebrate at least twelve (12) holiday per year.
  • Pension State employees earn credits towards a retirement pension.
  • Positions may be eligible for telework.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 135, Baltimore, Maryland 21201.

Or email latoura.jones@maryland.gov: Voice 410-767-8844, toll-free: 1-800-332-6347.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.

Do not submit unsolicited documentation.

TTY Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country and encourage them to apply.

Position Details

POSTED:

Mar 12, 2024

EMPLOYMENT:

Full-time

SALARY:

89425 per year

SNAPRECRUIT ID:

S-1710391860-3bb8ce61d9f736fb0932e5d4cef0b24f

LOCATION:

Maryland United States

CITY:

Oakland

Job Origin:

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Introduction


When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than one million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.


We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.


This is an Internal Only Recruitment. Limited to current State of Maryland Employees, only.


GRADE

15

LOCATION OF POSITION

GARRETT COUNTY DEPARTMENT OF SOCIAL SERVICES
LOCAL GENERAL ADMINISTRATION
12578 GARRETT HIGHWAY
OAKLAND, MARYLAND 21550

Main Purpose of Job

The Public Information Officer (PIO) oversees the planning, design and implementation of internal and external communications that support the GCDSS/DHS mission in accordance with the Directors goals. The PIO is a member of the Departments executive team and serves as the Departments liaison to the DHS Office of Communication, county government and other agencies. The PIO manages all marketing, internal and external, and promotes the Department through direct communications with the public, public relations campaigns, and social media. Additionally, this position will serve as Special Assistant to the Director. In this role the PIO will develop surveys, analyze data, develop forms for internal agency use and prepare the Agency's annual report. This position will also need to maintain information that requires a high degree of discretion as well as coordinating the agency's response to customer inquiries and constituent correspondence.

POSITION DUTIES

  • Creates, develops, and implements an internal communication strategy; manages an external communications plan; maintains activity on social media accounts.
  • Develops and maintains relationships with news, media, editors, reporters, other communication officers and agency staff.
  • Leads media management including social media, promotion and marketing efforts, and community outreach.
  • Works with the Agency's executive team to create and implement strategies to community the Director's priorities for the agency.
  • Provides a high level of administrative support to the Director.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

One year experience as an executive assistant handling complex and confidential information.

Six months of experience in Google Suite, Microsoft Office, and Canva.

Six months of experience of independent and effective oral and written communication to specific audiences, colleagues, and community partners.

Six months of experience coordinating, planning, and engaging in public events, community, and agency events.

LIMITATIONS ON SELECTION

Limited to current State of Maryland employees, only.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operators license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:

STATE OF MARYLAND BENEFITS

  • Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).
  • Annual Leave ten (10) days of accumulated annual leave per year.
  • Sick Leave fifteen (15) days of accumulated sick leave per year.
  • Parental Leave up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
  • Holidays State employees also celebrate at least twelve (12) holiday per year.
  • Pension State employees earn credits towards a retirement pension.
  • Positions may be eligible for telework.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 135, Baltimore, Maryland 21201.

Or email latoura.jones@maryland.gov: Voice 410-767-8844, toll-free: 1-800-332-6347.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.

Do not submit unsolicited documentation.

TTY Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country and encourage them to apply.

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