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Full-time

Moreno Valley Capellen United States

No

The Riverside University Health System (RUHS) is currently recruiting for a Public Information Officer II who will be responsible for directing and maintaining a public information program for RUHS. The incumbent will be the point of contact for media requests, news releases, newsletters, informational and promotional materials, and be responsible for the following: communications, public affairs, developing a crisis communications plan, and maintaining internet presence, including social media.

• Public Health or Healthcare programs
• Media or public relations
• Crisis communications
• Managing a public information program
• Knowledge of the Public Records Act
• 3+ years of supervisory experience.

This class has been designated At-Will by the Board of Supervisors, in accordance with the provisions provided under Article 6, Section 601E (8) of the County Management Resolution and serves at the pleasure of the Agency/Department Head.

This class has been deemed eligible for the Performance Recognition Plan as set forth under Article 3, Section 311 of the County Management Resolution. Program eligibility requires employees to be in a leadership position, manage other employees or programs, and have significant influence on the achievement of organizational objectives.

Manage the department's public information program, which serves as the primary point of contact for media requests for information.

Plan, direct and oversee the activities of the public relations staff engaged in the production, development, publication, and broadcast of information of department policies, services and activities to the public and the community.

Oversee, design and coordinate the preparation of effective and timely news releases, newsletters and other informational and promotional material concerning departmental activities related to interaction with the media.

Oversee the development and maintenance of the department's internet presence to effectively communicate services, image and identity.

Serve as the liaison between departmental executive management and the Board of Supervisors, various public and private agencies, community organizations and customers, the Executive Office, and various County departments for the investigation and response to public relations and media related issues, inquiries and complaints of a sensitive or controversial nature having potential for media coverage and community concern.

Serve as part of the department's executive management team to set strategic direction for public affairs and relations initiatives, formulate, develop and implement public relations, media communications and community outreach strategies, initiatives, objectives, and policies; maintain a proactive relationship with the Board of Supervisors, public and private entities, communications media, and provide a positive department image through the internet to enhance the department's service image.

Conduct administrative studies of the effectiveness of departmental public affairs and relations initiatives and recommend new and revised policies, procedures and systems designed to improve effectiveness of services and reduce administrative costs in the areas of community coordination, customer relations, and marketing strategies.

Facilitate and ensure the timely, coordinated response on all assignments initiated by the Department Head, including outside requests for information, requests from the Board of Supervisors, communications media, other County departments, and administrative communication with other government agencies.

Develop and maintain liaisons with representatives from other governmental jurisdictions, community entities, stakeholders, and public agencies to promote positive communications and public image.

Direct the preparation of written responses to inquiries, complaints and suggestions relative to sensitive or controversial departmental programs incorporating the official management position and factual information obtained from knowledgeable administrative and technical personnel.

Formulate policies and procedures related to the department's public information programs; plan and administer communication activities by developing and maintaining a proactive communications program with the public, communications media and through the internet to enhance the department's service image.

Schedule press conferences, news releases and public service announcements.

Direct the development and implementation of the most effective and appropriate methods for communicating information to the public and stakeholders, by the use of videos, e-mail, the internet, brochures, news releases, presentations, graphic displays, photos, fact sheets, directories, or other mediums.

Write speeches and make presentations to the media, community groups and other agency representatives on information regarding Departmental issues, programs and activities.

Consult with executive management, division managers, County departments, and public and community entities regarding immediate and long-range publicity and public information plans and public service programs; advise executive management in the formulation of immediate and long-range policies and programs.

Analyze the extent of public understanding of the public education and community outreach programs administered by the department, and determine the need for further public information, community outreach and educational activities.

Direct and oversee activities of outside consultants in the development and production of community liaison work and special media projects.

Negotiate partnerships and contractual agreements with private/public entities to implement community and outreach projects.

Education: Graduation from an accredited college with a bachelor's degree in journalism, communications, English, public relations, public/business administration, or a closely related field. (Additional qualifying experience may substitute for the education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of education.)

Experience:Five years of professional experience in journalism, media or public relations composing news articles and providing information to the public as an organizations spokesperson.

Knowledge of: Methods of planning, coordinating and implementing an effective public information program; methods and techniques used in planning press conferences; techniques in developing and producing audio-visual presentations; styles and techniques in speech writing.

Ability to: Complete assignments within strict time constraints; evaluate and apply government regulations to program planning; maintain confidentiality of sensitive information; establish and maintain effective working relationships with staff, public and representatives from outside agencies; coordinate public information and education programs with other jurisdictions; coordinate the activities of audio-visual specialists, graphic artists or other specialists in preparing public information medium; recognize problems and develop effective solutions; act independently in converting complex technical information into a meaningful and applicable format for the targeted audience.

Veterans Preference:
The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here: here (Download PDF reader).

Reasonable Accommodations:
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). If you are a qualified individual and need a reasonable accommodation to take this exam, contact the recruiter before taking the exam. For additional information and the accommodation form, visit the Disability Access Office web page at: http://dao.rc-hr.com

Pre-Employment:
All employment offers are contingent upon successful completion of both a pre-employment physical exam, including a drug/alcohol test, and a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment).

Employment Documents:
Upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services or(NACES)Association of International Credential Evaluators, Inc.(AICE).

Whats Next?
This recruitment is open to all applicants. Applicants who are current County of Riverside employees and/or current employees of the County of Riverside's RUHS may be considered before other applicants depending on the volume of applications received.
Qualified applicants may be considered for future vacancies throughout the County.

Application Period:
BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.
Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. All applicants must submit a complete application by the closing date of this recruitment. No late applications will be permitted. Include relevant work experience details on resume and/or application. Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.

Questions: For further information regarding this posting, contact the recruiter:
Veronica Zuno at: VZuno@Rivco.org