Our client in Leetsdale, PA is looking for an experienced QC Manager to direct and manage all quality assurance initiatives.

Job Duties:

- Interface with customer quality and site representatives on day to day and any quality concerns
- Serve as the ISO 9001 Management Representative and primary liaison with auditors
- Schedule and prepare for annual ISO 9001 audits; address and resolve audit findings
- Lead internal audits in collaboration with the Plant Manager and submit required reports
- Maintain and update ISO 9001 documentation, including policies, procedures, and work instructions
- Provide technical support to the Sales Department and assist with customer issue resolution
- Review and approve all external processing orders to ensure compliance with steel specifications
- Generate corrective actions for customer credits and internal nonconformities
- Initiate preventive actions and lead continuous improvement initiatives
- Attend corporate training to stay current with quality assurance and ISO best practices
- Perform other duties as assigned by the executive or senior management

Job Requirements:

- 3-5 years of relevant quality assurance experience, or an equivalent combination
- Certified Quality Engineer or Certified Manager of Quality preferred
- Minimum 2 years of ISO 9001 experience required
- Minimum 2 years of experience in a Steel Service Center preferred
- Experience with Failure Mode and Effects Analysis (FMEA) preferred
- Experienced in performing Gage R & R Studies and PPAP submissions
- Proficient knowledge of ISO 9001, quality assurance practices, OSHA regulations, safety protocols, and inspection techniques
- Strong organizational skills with a keen attention to detail and a commitment to quality
- Broad understanding of carbon steel properties and applications
- Effective verbal and written communication skills
- Experience supporting a high-performance sales team
- Strong analytical and decision-making skills
- Proficient mathematical and technical problem-solving abilities
- Basic computer literacy, including familiarity with quality assurance and ISO software

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