JOB DESCRIPTION

Job Title: Quality & Compliance Supervisor

Reports to: General Manager

Department: Plant Management

FLSA: Exempt (not eligible for overtime)

Location: Ramsey, MN

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Job Summary:

At Trinity Glass International, we are committed to fostering and nurturing empowerment, teamwork,
integrity, diversity, and growth. We operate with transparency and believe that this foundation of taking
ownership, overcoming adversity through teamwork, and embracing change will allow us to grow as
professionals and as a corporation.

The QC Supervisor will have a proven track record of leading people and controlling processes performed i alongside the production process. They will be responsible for ensuring manufacturing operations run smoothly and generate a consistent output of products that meet the quality standards of Trinity Glass and the expectations of the customer.

The Quality & Compliance Supervisor shall demonstrate excellent communication and listening skills along with strong observation, trouble-shooting, and problem-solving skills. They will regularly collaborate with other supervisors in response to customer expectations and daily production demands.

Supervisory Responsibilities:

• Supervise quality organization activities and job organization.
• Ensure the timekeeping system is current.
• Ensure proper quality coverage in place.
• Deal with daily employee issues such as disciplinary actions and complaints.
• Set the example for quality employees. Do the right thing.
• Administer disciplinary action, when necessary, in accordance with the Trinity Employee Handbook

Duties/Responsibilities:

• Gain a clear understanding of the customer’s needs and requirements – communicate/train the quality and production teams.
• Collaborate with supervisors on ways to improve the manufacturing process to ensure higher-quality goods.
• Verify, approve, and reject the quality of final output.
• Keep accurate documentation.
• Facilitate on the spot trouble-shooting and improvement sessions, diagnosing problems and implementing immediate actions to address areas in need of improvement

Required Skills/Abilities:

• Previous experience in quality, production, or manufacturing is a must.
• Strong attention to detail, observation, organizational, and leadership skills.
• Strong knowledge of quality control procedures.
• Excellent communication and listening skills.
• Good IT skills.
• Ability to operate in an ever-changing environment.
• Demonstrated ability to develop and motivate employees.

This job description is not intended to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Education and Experience:

Previous experience in manufacturing planning

• Familiarity with ASQ a plus
• Strong attention-to-detail
• Solid communication skills
• Smooth transitions from teamwork to independent work environments
• Comfortable in a rapidly changing organization

Physical Requirements:

• Walking
• Sitting for prolonged periods of time
• Bending
• Kneeling
• Stooping
• Frequent use of hand/wrist
• Fine manipulation of hands/fingers
• Lifting up to 25 pounds individually

What We Offer:

• Competitive Compensation
• Paid Holidays
• Paid Vacation (PTO)
• 401K Plan with Company Match
• Great Benefits (Medical, Dental, Vision, EAP, FSA, Life, and STD)
• Casual Work Atmosphere
• Free Coffee, Tea, & Hot Chocolate
• Cookouts!