Quality Analyst | Contract-to-Hire

Quality Analyst – Complaint Investigations

San Diego / Oceanside, CA | Hybrid | Contract-to-Hire

Are you a detail-oriented quality professional who enjoys investigating product issues and seeing things through to resolution?

We’re partnering with an innovative medical device company seeking a Quality Analyst to support complaint investigations and product evaluations. This is a six-month contract-to-hire opportunity with the potential to join the company permanently and access an excellent benefits package, including equity.

You’ll join a collaborative, growing team and play an important role in investigating product issues, documenting findings, and helping ensure complaints are followed through to closure.

What you’ll do:

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• Manage product complaints from receipt through investigation and closure.
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• Review complaint information, investigate potential causes, and document findings in the quality system.
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• Evaluate and troubleshoot returned products to help determine what happened.
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• Partner with engineering, manufacturing, clinical, regulatory, and customer support teams.
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• Identify recurring issues and support quality improvements.
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• Assist with related quality activities, including CAPA, audits, and process improvements.
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Ideal Experience:

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• 3+ years of experience in quality, manufacturing, technical support, product investigations, or a medical device environment.
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• Experience investigating technical or product issues and documenting findings.
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• Strong attention to detail, organization, and follow-through.
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• Experience with complaint handling, product returns, or medical devices is highly preferred.
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• A bachelor’s degree in a relevant technical field or an equivalent combination of education and experience.
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