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Quality Assurance Associate
Regular Full-Time Cerritos, CA, US
3 days ago Requisition ID: 3353
Salary Range: $18.00 To $19.00 Annually
Main Purpose
Minimize monetary loss of defective merchandise by identifying the most effective defect recovery process for each item.
Major Responsibilities
Minimize monetary loss of defective merchandise including apparel, shoes, accessories and beauty
Identify the most effective defect recovery process for each item – RA, Restore, Sellable Defect, Other
Identify defects by inspecting defective merchandise of apparel and non-apparel items
Clearly communicate with vendors regarding defective and unacceptable merchandise
Aggressively negotiate credit or replacement merchandise for defects with vendors
Establish and maintain rapport with vendors through positive and consistent communications
Assist in other areas in department as needed
High level of attention to detail and the ability to identify apparel and non–apparel flaws
Hands‑on approach at restoring merchandise quickly and efficiently
Apparel construction and fabrication knowledge
Strong communications, prioritizing, and organizational skills
Ability to take ownership of assigned tasks and meet responsibilities without supervision
Ability to work successfully with any personality type and be a team player
Sense of urgency and ability to maintain performance quality under pressure
Minimum Qualifications
Experience working in a QA/QC, Production or Warehouse environment required
Computer literate in Excel, Word and Email required
Technical fashion, garment construction or fabrication knowledge preferred
Physically capable to stand and walk for entirety of shift
While performing the duties of this job, the employee is occasionally exposed to extreme cold and extreme heat.
The noise level in the work environment is usually moderate.
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