The Quality Assurance Coordinator (QAC) is responsible for managing all quality‑related consumer complaints for RedBull North America, with occasional support provided to RedBull Canada. This includes the end‑to‑end intake, investigation, documentation, reporting, and follow‑up of consumer quality issues to ensure timely, accurate, and compliant resolution. Qualifications 2–3 years of customer service experience, preferably in a telephone or hotline environment, with strong communication and issue‑resolution skills Proficiency in Microsoft Office; intermediate Excel skills preferred (e.g., data entry, tracking, and reporting) Experience with CRM platforms such as Zendesk is a plus and supports effective complaint documentation and workflow management Foundational understanding of Good Manufacturing Practices (GMP) and basic quality assurance concepts Basic knowledge of Food Safety and Quality fundamentals, including introductory principles in Food Chemistry, Microbiology, or Food Science Travel 0‑10% Permanent position Benefits eligible Location Waddell, Arizona, United States Benefits and Salary Base salary range: $44,000 - $66,000 + cash incentives. Actual salary offers may vary based on work experience. Benefits include Comprehensive Medical, Dental and Vision Plans, 401(k) Match, Family Leave, PTO & Paid Holiday Schedule, Pet, Legal, and Life Insurance, Tuition Reimbursement. Benefits may vary depending on employment and/or work location. Equal Opportunity Statement Red Bull North America, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law. Eligibility and Application This position is open to U.S. citizens, U.S. permanent residents, or individuals who are currently authorized to work in the United States on a valid visa. #J-18808-Ljbffr