Quality ManagerDirect Hire | 1st Shift$90,000 – $105,000/yearOn-Site, Location: Greendale, WI About the Role: We are seeking an experienced Quality Manager to lead and manage the laboratory quality system with a strong focus on ISO/IEC 17025 accreditation. This is a hands-on role responsible for maintaining and improving a fully compliant quality management system in a laboratory environment. This position requires more than compliance oversight—you will be a key partner to operations, engineering, and leadership, ensuring quality is embedded into daily processes and continuously improved. ISO/IEC 17025 experience is essential. Candidates without direct experience managing this standard will not be considered. Key Responsibilities: Quality System & Accreditation ManagementLead and maintain the laboratory quality management system in accordance with ISO/IEC 17025Manage third-party accreditation processes (A2LA or equivalent), including audit preparation, assessments, and follow-up activitiesMaintain and update the quality manual, procedures, and supporting documentationCAPA & ComplianceOwn the full corrective and preventive action (CAPA) process from investigation through resolutionIdentify root causes of nonconformances and implement effective corrective actionsEnsure compliance with applicable regulatory and industry standardsStandards & Industry RequirementsInterpret and apply customer and industry requirements, including aerospace, automotive, and defense standardsSupport audits and ensure readiness for customer and regulatory reviewsLeverage knowledge of NADCAP (preferred) to strengthen compliance and processesDocumentation & Process ControlEstablish and maintain robust document control systems and record-keeping practicesEnsure quality processes are clear, consistent, and scalable across the organizationCollaboration & LeadershipPartner with lab technicians, engineers, and leadership to drive quality initiativesBuild trust and credibility across the organization through hands-on involvement and clear communicationProvide guidance and training to ensure adherence to quality standardsContinuous ImprovementDrive a culture of continuous improvement by proactively identifying opportunities to enhance systems and processesTreat quality as a dynamic system that evolves with business and customer needsRequired QualificationsProven experience managing a laboratory quality system under ISO/IEC 17025Direct experience with A2LA or equivalent accreditation bodies, including audit managementDemonstrated ownership of CAPA processes, including root cause analysis and resolutionStrong understanding of regulatory and industry standards (aerospace, automotive, defense)Excellent documentation and document control disciplineStrong communication skills with the ability to work across all levels of the organizationAbility to operate independently and take ownership in a small-company environmentPreferred QualificationsExperience with NADCAP standards and auditsBackground in metallurgy, materials testing, or laboratory environmentsExperience building or improving quality systems in a growing organization