QA/QC ManagerLocation: Rossville, TN 38066Type of Work: Full-TimeSchedule: Monday - Friday, 8 AM - 5 PMSalary: $120 - $140KBenefits: Medical, Dental, Vision, 401(k)A local food manufacturing client of Insight Global is seeking a Quality Assurance Manager at their facility in Rossville, Tennessee.In this role, you will get a chance to spearhead quality assurance for one of their leading brands. You will deal with many challenges on a daily basis to ensure the quality of plant-based products. With a million things on the go, it is very critical not to lose track of the big picture and thrive in a constantly evolving environment. You will have the opportunity to lead an amazing team of skilled professionals and contribute in a meaningful way!Who We're Looking ForPassionate about quality assurance and proud to be the champion of qualityDesire to be in a leadership role that requires a lot of responsibilityEnjoy using analytical and strategic thinking to find solutions to QA issuesHealth conscious and have values that align with Silver HillsLeadership and a solid people manager with effective team coaching skillsEyes like a hawk coupled with strong attention to detailOverachiever who strives for results and excellenceReliable, professional, and trustworthyGreat communicator who can easily get along and work with different personalitiesDaily ResponsibilitiesTroubleshoot and solve product quality related issuesEnsure HACCP and Food Safety systems are updated and current with changes in the plant, ingredients, and suppliersMaintain focus and alignment of QA team with company priorities and strategic targetsSupport the management team by providing timely KPIs that reflect the health of its' quality and food safety systemMonitor and ensure quality of all inbound raw materials and ingredients.Monitor and ensure quality of all finished goods.Maintain and organize retention samples of all inbound raw materials and of all finished goods.Maintain the facility document fileMonitor overall QA scheduleSupport senior management through provision of timely reports, analysis of trends and recommendationsOversee internal audits, inspection processes, and reportingAssist in Troubleshooting and solving product quality related issuesAssist in resolving product quality related issues and responding in a timely manner to customer complaintsEnsure HACCP and Food Safety systems are updated and current with changes in the plant, ingredients, and suppliersMaintain focus and alignment of QA team with company priorities and strategic targetsAssist the company through various initiatives to meet cost targets and monitor quality standardsReview performance of QA Technicians and provide training/coachingCoordinate the generation and delivery of certificates of analysis for shipments to co-packersEnsure database of relevant tests is maintainedOther duties as assignedRequired Skills and ExperienceYou have strong knowledge and/or certification in HACCP, quality assurance and controlYou have expert Microsoft Office and other computer application skillsYou have excellent numerical skills and understanding of data analysis methodsProven experience leading a quality assurance team in a food production facilityBachelor's Degree in Food Science, Nutrition, Chemistry or other relevant educationNice-to-HavesYou have experience solving complex QA/QC technical issues