Job Title: Quality Assurance SupervisorLocation: Browns Summit, NC (On-site)Shift: 2nd Shift (3:00 PM – 11:00 PM) or 3rd Shift (11:00 PM – 7:00 AM)Employment Type: Full-TimeCompensation: DOEAbout the RoleWe are seeking a hands-on Quality Assurance / Quality Control Supervisor to lead quality operations within a high-precision manufacturing environment. This role is responsible for overseeing the full quality lifecycle, including raw material inspection, in-process validation, and final product certification.The position combines team leadership with strong technical expertise in quality systems, statistical analysis, and laboratory-based testing. The ideal candidate will play a key role in ensuring product integrity, compliance, and continuous improvement across manufacturing operations.Key ResponsibilitiesLead and supervise QA specialists, inspectors, and lab technicians across assigned shiftsEstablish and implement quality procedures, inspection protocols, and testing standardsMake critical “run / no-run” and product acceptance decisions in collaboration with operations and leadershipConduct and oversee physical and chemical testing of raw materials and finished productsUtilize precision measurement tools (micrometers, calipers, gauges, etc.) to verify product specificationsAnalyze production and quality data using statistical tools (SPC, control charts) to identify trends and improvementsManage CAPA processes, non-conformance reporting, and customer complaints through QMS systemsMaintain accurate documentation and reporting of all quality activitiesTrain team members on quality standards, inspection techniques, and lab proceduresCollaborate with production, engineering, and leadership teams to drive continuous improvement initiativesEnsure compliance with internal standards and applicable industry regulationsKey QualificationsBachelor’s degree in Engineering, Quality, Science, or a related field (or equivalent experience)3+ years of experience in quality assurance, quality control, or manufacturing quality environmentsHands-on experience with quality systems, CAPA, and non-conformance managementStrong understanding of statistical process control (SPC) and data analysisExperience working with laboratory testing, inspection processes, or quality validation methodsFamiliarity with ISO standards and quality management systems (QMS)Strong leadership or team coordination experience in a manufacturing settingProficiency in MS Excel and quality/data tracking toolsStrong problem-solving and analytical skillsWork Environment & RequirementsMust be open to working 2nd or 3rd shift (mandatory)Regularly required to stand, walk, and perform hands-on inspection and testing activitiesAbility to lift up to 25 lbs occasionallyStrong attention to detail and visual inspection capability requiredPreferred Background (Nice to Have)Experience in regulated or high-precision manufacturing environments (e.g., printing, packaging, medical devices, pharmaceuticals, or automotive)ASQ certification or equivalent quality certification