Quality Assurance Support Analyst

Location: Trenton, NJ (Hybrid)

Duration: 12+ Months

Must have minimum 5 years' experience in QA, strong in both manual and automated testing. Should have solid selenium skills.

Job Description

We are looking for a QA Tester to be responsible for testing technical solutions to flag bugs, usability issues, and any other defects before delivery to users. The tester will act as a quality champion and empower teams to create high-performing and resilient systems, leveraging both automated and manual testing to efficiently cover each solution's functionality.

What You'll Do

• Uses both automated and manual testing to efficiently cover the system's functionality and ensure every feature developed by the team is tested
• Partners with development teams to identify key areas of risk in new solutions
• Communicates detailed information on any defects found to development team and helps the IT Product Manager prioritize defects
• Actively participates in agile ceremonies as needed to provide clarifications and problem solve with the team
• Strives to automate and maintain comprehensive test suites with a continuous improvement mindset
• Runs tests in production environments after deployment to ensure quality
• Knows the product vision and works closely with the Business Analyst and IT Product Manager to translate their vision into tests
• Stays updated with industry best practices and standards on testing
• Promotes teamwork and communication to encourage an interactive, cooperative, collaborative, and customer-focused work environment among division, EDA staff and external customers
• Must complete annual and semiannual self-assessment as required
• Performs other duties and special projects, as assigned

What You'll Need

• Ability to prioritize workload, must be highly organized, detail-oriented, handle various tasks simultaneously, and work independently within limited time constraints with little or no supervision
• Must be able to maintain confidentiality and deal effectively and diplomatically with business professionals and EDA staff
• Demonstrates respectful behaviour and promotes teamwork and communication to encourage an interactive, cooperative, collaborative, and customer-focused work environment among division, EDA staff and external customers
• NJEDA utilizes Microsoft as the core application platform and proficiency in the Microsoft Office Suite is preferred

Communication:

• Strong written and verbal communication skills; able to quickly process complex information and communicate test results, issues, and recommendations clearly
• Willingness to speak up and present contrarian views in team settings

Subject Matter Expertise:

• Bachelor's degree in IT / Computer Science OR related experience in technical field
• 3+ years of QA testing experience working with multiple platforms and testing techniques, including but not limited to manual acceptance testing, exploratory testing, and creative testing
• Strong analytical skills – able to analyze software systems to identify existing/potential issues
• Experience implementing automated end-to-end tests using frameworks and tools such as BDD, Selenium, and JavaScript
• Ability to develop integration, performance, and load bearing tests

Agile Experience:

• Strong understanding of agile methodologies.
• Experience as a tester on cross-functional agile teams preferred.

Skill Required / Desired Amount of Experience

• 5 Years experience with Manual acceptance testing, Exploratory testing, and Creative testing: Required
• 5 Years experience implementing automated end-to-end tests using frameworks and tools such as Selenium or similar automated testing tool: Required
• 5 Years experience with the Microsoft Office Suite: Required
• 4 Years strong experience testing using Agile Methodologies and participation in agile ceremonies: Required
• 4 Years experience running tests in production environments after deployment to ensure quality: Required
• 4 Years experience collaborating with Development Teams: Required
• 4 Years experience with any Project Management tool such as MS DevOps or Jira: Required
• 4 Years experience with JavaScript: Required
• Bachelor's degree in IT / Computer Science OR related experience in technical field: Required