ST. JOHNS SHIP BUILDING Quality Assurance Technician Department: Quality Assurance Job Status: Full Time FLSA Status: Non-Exempt Reports To: Operations Manager Grade/Level: High School Diploma or GED Amount of Travel Required: No travel required Work Schedule: Monday thru Friday Positions Supervised: None 7:00am – 4:00pm Weekends and evenings as needed Position Summary This position is responsible for auditing and validating all aspects of the organization’s quality assurance (QA) compliance. The position will lead efforts to enhance quality of service (QOS) policy and procedure to mitigate risk and escape points through administration of internal corrective action requests (CARs) to the organization’s quality assurance department. Responsible for establishing compliance plans, policies, and procedures at all levels so quality improvement efforts will meet or exceed internal and external customers’ needs and expectations. Key Performance Indicators (KPI) are as follows: quality control inspections and tasks are completed on time, to specifications, and within scope of the project 100% of the time, completes all required company training 100% of the time and follows all company policies and procedures 100% of the time. Essential Functions Works across the organization to develop and promote a culture of Quality by conducting and validating QA audits across projects. Develop and revise QA compliance policies, procedures, and templates to mitigate risk. Lead company efforts to resolve QA discrepancies identified by the customer or outside agencies. Advise, coach and train operations, QA team, and supply base, as needed. Ensure ISO certification and compliance for Marinette Marine Participate in strategic and business planning and in setting business goals and objectives. Oversees development of Training techniques that provide consistency while utilizing technology and cutting edge approaches to optimize performance and compliance. Maintains a commitment to and promotes the company vision statement and the Quality Policy of the organization. Demonstrate leadership skills that align with the mission, vision, and values of the Company. Position Qualifications Competency Statement(s) Accuracy - Ability to perform work accurately and thoroughly. Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience. Detail Oriented - Ability to pay attention to the minute details of a project or task. Organized - Possessing the trait of being organized or following a systematic method of performing a task. Resource Management (People & Equipment) - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel. Responsible - Ability to be held accountable or answerable for one’s conduct. Safety Awareness - Ability to identify and correct conditions that affect employee safety. Technical Aptitude - Ability to comprehend complex technical topics and specialized information. Accountability - Ability to accept responsibility and account for his/her actions. Reliability - The trait of being dependable and trustworthy. Communication, Oral - Ability to communicate effectively with others using the spoken word. Energetic - Ability to work at a sustained pace and produce quality work. Skills & Abilities Education: High School Graduate or General Education Degree (GED), Degree preferred. Experience: Five to ten years of related experience. Shipyard Experience Preferred. Familiar with Air Testing Water Testing Vac-Box Computer Skills General Computer Skills, Microsoft Office Physical Demands Stand – Constantly Walk – Constantly Sit – Occasionally Handling / Fingering – Constantly Reach Outward – Constantly Reach Above Shoulder – Constantly Climb – Constantly Crawl – Constantly Squat or Kneel – Constantly Bend – Constantly 10 lbs or less – Frequently 11-20 lbs – Frequently 21-50 lbs – Frequently 51-100 lbs – Not Applicable Push/Pull 12 lbs or less – Frequently 13-25 lbs – Frequently 26-40 lbs – Frequently 41-100 lbs – Frequently Over 100 lbs – Not Applicable Activity is not applicable to this occupation. Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) – Occasionally Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) – Frequently Occupation requires this activity more than 66% of the time (5.5+ hrs/day) – Constantly Other Physical Requirements Vision (Near, Distance, Peripheral, Depth Perception) Sense of Sound (hear alarms and radios) Sense of Touch Ability to wear Personal Protective Equipment (PPE) (hard hats, safety glasses, steel toed shoes, shields, hoods, sleeves, jackets) Work Environment Outdoor Environment, Excessive Heat, Excessive Cold The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. #J-18808-Ljbffr