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Quality Assurance|Risk Management Specialist

  • ... Commonwealth of PA
  • ... Chester, Pennsylvania, United States
  • ...

    Full-time

  • ... Salary: 86514 per year
  • Posted on: Apr 29, 2024       Expires on: Jun 13, 2024

Quality Assurance|Risk Management Specialist   

JOB TITLE:

Quality Assurance|Risk Management Specialist

JOB TYPE:

Full-time

JOB LOCATION:

Chester Pennsylvania United States

REMOTE:

No

JOB DESCRIPTION:

THE POSITION

Are you a compassionate individual who is outgoing and motivated to enhance the lives of the men and women who served for our great country? The Southeastern Veterans Center is seeking a dedicated Quality Assurance/Risk Management Specialist to join our dynamic team of professionals.

If you are ambitious, confident, and committed to providing amazing resident care and resident interaction, this is the job for you!

Watch this video to see how you can make a difference caring for Pennsylvania's veterans working for the Department of Military and Veterans Affairs. Apply today to join the DMVA team!


DESCRIPTION OF WORK

In this position you will have the opportunity to consult and collaborate with interdisciplinary clinical and non-clinical support staff in the monitoring and evaluations of the quality assurance and risk management program activities at the Southeastern Veterans Center. As a Quality Assurance/Risk Management Specialist, you will participate in Quality Assurance and Performance Improvement (QAPI) programs and processes as well as the Quality Improvement committee. Work includes providing necessary training to staff and consulting with leadership regarding QAPI tools and techniques, data collection, and data analysis. You will be required to maintain a thorough knowledge and understanding of state and federal regulations, legislation, and DHS standards. Responsibilities include, but will not be limited to:

  • Providing and assisting in the implementation and monitoring of action plans
  • Investigating reported problems related to safety of patients and staff, injury reports, as well as patient complaints and abuse
  • Participating in the organization and coordination of third party and in-house surveys
  • Recommending methods and actions to prevent and/or to correct staffing and operating deficiencies
  • Monitoring follow-up activity reports to prevent problem reoccurrences

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:
  • Full-time employment
  • Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:
  • Two years of professional experience as a member of a multiple disciplinary treatment team in a public or private health care facility and a bachelor's degree; or
  • Two years of clinical experience in a human services agency, including one year of administrative, evaluative, or consultative experience in a health care program; and a bachelor's degree with major course work in social work, nursing, health care administration, behavioral sciences or a related field; or
  • Any equivalent combination of experience and training.

Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must be able to perform essential job functions.

Legal Requirements:

  • A conditional offer of employment will require a medical examination and drug screening.
  • This position falls under the provisions of the Older Adult Protective Services Act.
    • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    • your score may be lower than deserved.
    • you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.


Learn more about our Total Rewards by watching this short video!

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*


Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

  • Eligibility rules apply.

Position Details

POSTED:

Apr 29, 2024

EMPLOYMENT:

Full-time

SALARY:

86514 per year

SNAPRECRUIT ID:

S-1715136485-be75201ba32b0630dec64f90d0b70822

LOCATION:

Pennsylvania United States

CITY:

Chester

Job Origin:

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THE POSITION

Are you a compassionate individual who is outgoing and motivated to enhance the lives of the men and women who served for our great country? The Southeastern Veterans Center is seeking a dedicated Quality Assurance/Risk Management Specialist to join our dynamic team of professionals.

If you are ambitious, confident, and committed to providing amazing resident care and resident interaction, this is the job for you!

Watch this video to see how you can make a difference caring for Pennsylvania's veterans working for the Department of Military and Veterans Affairs. Apply today to join the DMVA team!


DESCRIPTION OF WORK

In this position you will have the opportunity to consult and collaborate with interdisciplinary clinical and non-clinical support staff in the monitoring and evaluations of the quality assurance and risk management program activities at the Southeastern Veterans Center. As a Quality Assurance/Risk Management Specialist, you will participate in Quality Assurance and Performance Improvement (QAPI) programs and processes as well as the Quality Improvement committee. Work includes providing necessary training to staff and consulting with leadership regarding QAPI tools and techniques, data collection, and data analysis. You will be required to maintain a thorough knowledge and understanding of state and federal regulations, legislation, and DHS standards. Responsibilities include, but will not be limited to:

  • Providing and assisting in the implementation and monitoring of action plans
  • Investigating reported problems related to safety of patients and staff, injury reports, as well as patient complaints and abuse
  • Participating in the organization and coordination of third party and in-house surveys
  • Recommending methods and actions to prevent and/or to correct staffing and operating deficiencies
  • Monitoring follow-up activity reports to prevent problem reoccurrences

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:
  • Full-time employment
  • Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:
  • Two years of professional experience as a member of a multiple disciplinary treatment team in a public or private health care facility and a bachelor's degree; or
  • Two years of clinical experience in a human services agency, including one year of administrative, evaluative, or consultative experience in a health care program; and a bachelor's degree with major course work in social work, nursing, health care administration, behavioral sciences or a related field; or
  • Any equivalent combination of experience and training.

Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must be able to perform essential job functions.

Legal Requirements:

  • A conditional offer of employment will require a medical examination and drug screening.
  • This position falls under the provisions of the Older Adult Protective Services Act.
    • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    • your score may be lower than deserved.
    • you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.


Learn more about our Total Rewards by watching this short video!

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*


Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

  • Eligibility rules apply.

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