Quality Control Supervisor

Ideal Candidate must be Bilingual in Spanish

1st shift 5am-1:30pm

Must have Manufacturing background

Position Purpose

The Quality Control Supervisor supports the plant's Quality System to ensure medical devices and over-the-counter (OTC) drug products are manufactured in compliance with established quality standards, Good Manufacturing Practices (GMP), and Standard Operating Procedures (SOPs).

This role is responsible for leading and supervising the Quality Control (QC) team, overseeing quality inspections and testing, maintaining accurate quality records, addressing quality concerns, and supporting continuous improvement throughout production.

Key Responsibilities

• Supervise and Lead QC Staff: Oversee daily activities of QC Technicians, including scheduling, reviewing and approving time records, conducting performance evaluations, providing coaching, and documenting employee performance. Coordinate departmental and job-specific training.
• Oversee Quality Testing: Ensure all in-process quality inspections and testing are completed according to established procedures and requirements.
• Communicate Quality Issues: Identify and promptly communicate quality concerns to the appropriate departments and key stakeholders to ensure timely resolution.
• Provide Technical Support: Work closely with Operations to investigate and resolve quality-related issues during production.
• Maintain Quality Documentation: Develop, review, and maintain QC documents, including work instructions, quality procedures, forms, and other production-related documentation.
• Review and Update Procedures: Ensure SOPs, work instructions, and other quality documents remain current and accurate. Recommend updates and revisions when necessary.
• Support Quality Investigations: Participate in customer complaint investigations, verify completion of corrective actions, and ensure ongoing compliance with quality standards.
• Participate in Audits: Assist with internal and third-party audits to ensure compliance with company quality policies, applicable regulations, and industry standards.

Quality Assurance Backup Responsibilities

Provide backup support for Quality Assurance (QA) activities as needed, including:

• Reviewing production and quality documentation, including Device History Records (DHRs) and test results.
• Verifying documentation for outgoing international shipments.
• Reviewing and verifying incoming and outgoing sterilization shipments.
• Preparing and approving Certificates of Analysis (COAs).
• Preparing and sending international shipping documentation to the appropriate shippers and/or receivers.
• Ensuring all required documentation is submitted for shipments to the Canadian warehouse.
• Perform other related duties and responsibilities as assigned.

Supervisory Responsibilities

Directly supervise approximately 12–20 employees within the Manufacturing department. Carry out supervisory responsibilities in accordance with company policies and applicable employment laws.

Responsibilities include:

• Interviewing, hiring, onboarding, and training employees.
• Planning, assigning, and overseeing daily work activities.
• Monitoring employee performance and conducting evaluations.
• Providing coaching, feedback, and corrective action when necessary.
• Recognizing and rewarding employee performance.
• Addressing employee concerns and resolving workplace issues.
• Ensuring employees follow company policies, procedures, and safety requirements.

Adept HR is a Staffing Services assisting our clients with their staffing needs. We specialize in Temp to hire long term positions.