Quality Engineering Quality Admin Support I

POSITION SUMMARY

Pay Rate: BR/hr.

The Quality Technician Level I performs quality control checks and tests during the manufacture of products. This role inspects incoming materials, parts, assemblies, components, windows, harnesses, and finished products at different stages of production; records observations and inspection results; identifies and escalates nonconforming conditions; and may recommend improvements to methods, documentation accuracy, and quality processes. The role supports basic quality activities, documentation, material verification, and shop-floor quality support under guidance from Quality leadership or experienced Quality Technicians.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Basic Inspection and Quality Verification
Perform basic incoming, in-process, and final inspection activities using approved drawings, specifications, work instructions, inspection plans, and quality requirements.
Verify part numbers, quantities, labels, certifications, packaging condition, and documentation against purchase orders, packing slips, drawings, and quality requirements.
Use basic inspection tools such as calipers, micrometers, gauges, rulers, visual aids, and other approved equipment as trained.
Inspect parts, assemblies, components, windows, harnesses, and other assigned products for visible defects, dimensional requirements, and documentation accuracy.
Escalate unclear requirements, suspected defects, missing documentation, or nonconforming conditions to Quality leadership or an assigned mentor.
Document inspection results by completing reports and logs, summarizing rework and waste, and entering required data into quality databases or approved systems.
Confirm reworked or corrected product meets applicable drawing, specification, customer, and quality requirements before release.
Quality Support and Issue Escalation
Serve as a technical resource for inspection methods, measurement techniques, quality requirements, and quality system processes.
Support complex nonconformance investigations by collecting inspection data, verifying product conditions, assisting with failure analysis, and supporting disposition activities.
Assist Quality, Engineering, Manufacturing, Supply Chain, and other departments with technical quality questions and product verification needs.
Identify recurring inspection or process issues and recommend corrective actions or process improvements.
Support root cause investigations, containment activities, and verification of corrective actions as required.
Quality Systems, Transactions, and Records
Accurately complete and review Oracle transactions, 1Factory entries, inspection records, calibration references, NCMR/QTA documentation, and related quality system records.
Maintain traceability and ensure inspection documentation supports material status, inventory control, and compliance requirements.
Support MRB, RMA, containment, and rework verification activities by confirming product status and documenting results clearly.
Help ensure quality records are complete, organized, accurate, and available for review or audit.
Assist with audits, quality system reviews, and documentation updates as needed.
Maintain job knowledge by participating in training opportunities, reviewing technical publications, and applying updated quality requirements or inspection practices.
Calibration, Equipment, and Special Inspection Skills
Support calibration activities, calibration database maintenance, equipment verification, and control of inspection tools.
Verify inspection equipment condition and calibration status before use and escalate any damaged, expired, or questionable equipment.
Keep measurement and inspection equipment operating by following operating instructions, verifying equipment condition, and requesting repair or calibration support when needed.
Support specialized measurement activities and advanced inspections using approved methods and trained equipment.
Provide input on inspection method improvements and measurement standardization across quality activities.
Production Support and Containment
Provide shop-floor quality support by verifying product conditions, assisting with point-of-use inspections, and supporting production issue resolution.
Lead or support containment activities by identifying suspect material, verifying inventory status, documenting affected lots, and confirming proper segregation.
Verify reworked or corrected material meets drawing, specification, and customer requirements prior to release.
Escalate systemic risks, recurring defects, missing requirements, or unclear acceptance criteria to Quality leadership.
REQUIRED SKILLS & COMPETENCIES
Expert ability to read and interpret drawings, specifications, work instructions, inspection plans, quality alerts, and customer requirements.
Advanced proficiency using inspection tools and equipment, including hand tools, optical comparator, CMM/FARO Arm, Fabrivision, hardness testing equipment, and other specialized tools as trained.
Strong working knowledge of Oracle, 1Factory, Microsoft Office, calibration databases, NCMR/QTA support, MRB processes, and quality documentation practices.
Strong understanding of inspection methods, measurement techniques, traceability, containment practices, and nonconforming material control.
Ability to work independently, prioritize work, make sound quality decisions, and escalate issues appropriately.
Strong communication, organization, documentation, and problem-solving skills.
Ability to mentor others and support training of lower-level technicians.
Strong attention to detail and commitment to product quality, safety, and customer satisfaction.
Analytical ability to collect and research data, synthesize information, apply experience to inspection decisions, and support workflow or procedure improvements.
Working knowledge of Excel, Word, Oracle, quality audits, and quality documentation practices is preferred.

Core Competencies

Action Oriented Takes timely action to complete inspections, support containment, resolve quality concerns, and prevent nonconforming material from moving forward.
Decision Quality Uses drawings, specifications, inspection evidence, procedures, and sound judgment to make accurate quality decisions.
Communicates Effectively Clearly communicates inspection results, defects, risks, missing information, and quality concerns to appropriate stakeholders.
Collaborates Works effectively with Quality, Manufacturing, Engineering, Supply Chain, and other teams to support issue resolution and process control.
Ensures Accountability Owns assigned inspection responsibilities, completes records accurately, follows procedures, and maintains traceability.
Quality Focus Demonstrates discipline, accuracy, and ownership for maintaining product and process compliance.
Technical Learning Applies advanced technical knowledge and supports the development of others through training and mentoring.
Continuous Improvement Identifies opportunities to improve inspection methods, documentation accuracy, process control, and quality system effectiveness.

EDUCATION AND EXPERIENCE
Preferred Education: Two years of college is preferred, or technical school education with related inspection, manufacturing, or quality training; equivalent combinations of education and experience may be considered.
Preferred Experience: At least six months of related experience and/or training is preferred for entry-level assignments; additional experience in inspection, metrology, calibration, quality systems, Oracle, audits, or manufacturing quality is a plus.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
Manufacturing and office environment with frequent interaction on the production floor.
May require standing, walking, bending, lifting, and use of inspection tools or equipment.
Must follow all safety requirements, PPE requirements, and site procedures.
Occasional support of supplier, customer, or cross-site quality activities may be required.
Ability to work in a manufacturing environment and perform inspection activities at workstations, production areas, and inspection areas.
Specific vision abilities required may include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to use hand tools, measurement tools, and inspection equipment as required.
Ability to lift or move parts within assigned safety limits and request support when needed.
May regularly lift or move up to 15 pounds, frequently lift or move up to 25 pounds, and occasionally lift or move up to 50 pounds, within assigned safety limits and with support when needed.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.