Quality Manager

CLIENT NAME : New England Keyboard - manufacturer of custom-engineered human-machine interface (HMI) products, including membrane switches, rubber keypads, and electro-mechanical assemblies for a variety of industries.   We are seeking a Quality Manager for a manufacturing company in Fitchburg, MA.  This role will lead quality operations for a company specializing in custom-engineered electromechanical products. Key Responsibilities Oversee and maintain the Quality Management System (QMS), ensuring compliance with ISO 9001, AS9100, customer requirements, and applicable regulations. Lead, mentor, and manage the Quality and Inspection Team to meet quality objectives and operational goals. Develop and implement Process Control Plans, PFMEAs, and quality improvement initiatives. Manage internal and supplier corrective actions (CARs/SCARs), nonconformances, root cause investigations, and failure analysis. Oversee incoming inspections, first article inspections, and preparation of PPAP documentation. Manage equipment calibration programs and maintain accurate inspection and quality records. Review engineering drawings, specifications, and documentation for new products and orders. Collaborate with engineering, manufacturing, customers, and suppliers to resolve quality issues and improve processes. Analyze quality data, identify trends, and implement corrective and preventive measures. Drive continuous improvement using Lean Manufacturing, Six Sigma, and other quality methodologies. Coordinate quality-related engineering projects and ensure customer requirements and deadlines are met. Benefits: Medical, dental, and vision insurance Company-paid life and AD&D insurance Short-term and long-term disability insurance 401(k) retirement plan with company contribution Paid vacation, sick time, and holidays Flexible spending accounts (FSA) Employee Assistance Program (EAP) Voluntary supplemental insurance options