Get AI-powered advice on this job and more exclusive features. MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities. ROLE PURPOSE/ POSITION SUMMARY To provide direction to the quality department in the areas of safety, service, performance, quality and leadership. Will ensure that the quality of all products produced within the production facility will be done so in a safe and wholesome manner. Develop and maintain policies, procedures and documentation that assure the highest level of quality and customer satisfaction. KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES Provide leadership, direction and training to the plant in areas such as quality, food safety, plant safety sanitation, good manufacturing practices and customer service. Maintain continuous communication with all departments to assure production priorities and shortfalls are addressed in a timely manner, to not impact customer service. Establish and review HACCP programs. Conduct Customer, regulatory and in-house audits. Monitor plant performance and develop/implement action plans to understand and address areas of concern. Maintain a clear understanding of customer requirements. Develop and maintain operational quality standards, batch sheets and specification sheets. Adherence to all customer Quality policies and procedures as stated in the customer’s manuals. Create a positive working environment for all associates; one that supports continuous improvement, reinforces company philosophy and policies, and ensures that every individual is treated with respect. Adhere to all regulatory rules and regulations, ensuring that food safety and product performance standards are met. QUALIFICATIONS/ CAPABILITY PROFILE Minimum Qualifications/Skills Budget Management- Essential Operations Management- Essential Undergraduate degree in Biology or Chemistry or related field- Essential Metric Management- Essential Knowledge of Statistical Process Control -Desirable Understanding of regulatory guidelines-Desirable Salaried and hourly management skills- Essential Sensory knowledge-Desirable Food or pharmaceutical knowledge- Essential MSI Express is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply today and join our rapidly growing team! - Inc. 5000 #124 fastest growing company in the Midwest. (2025) - Inc. 5000 #10 fastest growing company in the Midwest. (2022) - Inc. 5000 #165 fastest growing company in the Midwest. (2021) - Inc. 5000 #1,085 fastest growing company in the USA. (2023) - Inc. 5000 #622 fastest growing company in the USA. (2022) - Inc. 5000 #479 fastest growing company in the USA. (2021) Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Quality Assurance, Manufacturing, and Management Industries Food and Beverage Manufacturing Referrals increase your chances of interviewing at MSI Express by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Quality Assurance Manager jobs in Hammond, IN . Analyst - Quality Assurance Financial Crime Compliance Chicago, IL $60,000.00-$70,000.00 2 weeks ago Chicago, IL $68,000.00-$115,500.00 1 month ago Analyst - Quality Assurance Financial Crime Compliance Chicago Heights, IL $125,000.00-$214,000.00 6 days ago Greater Chicago Area $130,000.00-$155,000.00 2 weeks ago Chicago, IL $68,000.00-$115,500.00 1 month ago Inventory Control & Quality Assurance Manager (Food Industry) Chicago, IL $70,000.00-$85,000.00 3 days ago Quality Assurance Manager - Steel Manufacturing Alsip, IL $90,000.00-$153,200.00 1 week ago Alsip, IL $100,000.00-$115,000.00 4 weeks ago Senior Quality Assurance Manager - Focus Greater Chicago Area $101,000.00-$169,000.00 6 days ago Quality Assurance Manager JN -072025-163684 Oak Lawn, IL $120,000.00-$130,000.00 5 days ago Chicago, IL $140,000.00-$150,000.00 1 month ago Chicago, IL $80,080.00-$115,980.00 6 days ago Sr. Manager, Quality Testing L... - Chicago, IL Chicago, IL $118,635.00-$166,090.00 2 weeks ago Chicago, IL $116,812.00-$146,016.00 1 week ago Chicago, IL $70,000.00-$80,000.00 1 week ago Greater Chicago Area $130,000.00-$160,000.00 6 days ago Chicago, IL $80,000.00-$105,000.00 3 days ago Director, Food Safety and Quality Assurance - Buckhead Chicago Chicago, IL $75,000.00-$75,000.00 3 weeks ago Night Manager or Contract Compliance Manager Chicago, IL $50,000.00-$65,000.00 1 month ago Tinley Park, IL $95,000.00-$115,000.00 5 days ago Assurance Manager, Quality Management - IS Assurance Chicago, IL $100,000.00-$150,000.00 2 weeks ago Chicago, IL $75,000.00-$75,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr