Quality Manager

All jobs at Southern Champion Tray (SCT) require Team members to act in accordance with the shared Core Values & Operating principles of the company as they perform specific job functions. These include:Trustworthy – We strive for our actions to match our words in all our relationships.Servant – Hearted – We enable and empower our team to serve the needs of customers, Team members, suppliers and the community.Relational – We aim to build healthy relationships while fostering and environment that promotes compassion, balance, and personal and professional growth.Resourceful – We value strategic insourcing, first looking to create solutions internally, and then looking to apply that knowledge to future opportunities.PRIMARY RESPONSIBILITY:The Quality Manager has significant organizational impact responsible for establishing, leading and maintaining compliance in regard to Quality Management Compliance with a Food Safety focus. This role is responsible for developing strategic initiatives, programs and best practices that drive the organization towards excellence in these areas while upholding SCT’s Mission, Vision & Values.This role is responsible for driving proactive behaviors that develop a Continuous Improvement Culture and lead a robust Quality Management System that cost effectively exceeds customer expectations. This position collaborates extensively with the Production Team to influence change, increase engagement and align resources while leading and directing a team of Quality Technicians. The Production Manager serves as the dedicated back up position to the Quality Manager.ESSENTIAL DUTIES AND RESPONSIBILITIESInfluence and drive a quality focused culture enthusiastically engaged in upholding and maintaining audit readiness at all times while maintaining an AA BRCGS ratingDevelop and deploy adequate internal specifications to meet or exceed customer requirementsDevelop and maintain robust internal audit system while influencing organizational adherence to SCT’s Quality Management System and compliance with all GMP and food safety certification guidelines; develop and oversee quality audits specific to each machine centerActively participate in activities to remain current and informed on certification changes, additions and industry best practices while effectively communicating to all stakeholdersDevelop and communicate performance metrics in a method & manner that becomes actionable and accountableReview and analyze quality non-conformances to drive corrective and preventive actionPrepare and lead monthly quality meetings and quarterly management reviewsPartner with plant leadership to effectively communicate customer complaints and coach and counsel plant team members to drive improvementsEnsure effective and timely communication takes place with customers and vendors and engage them in developing and communicating corrective actionFacilitate and manage supplier, subcontractor, and customer auditsDevelop and train quality team, equipping them with relevant resources and knowledge of best practicesPlan, promote and organize organizational-wide training activities related to product quality and reliability while establishing internal “Quality Champions” that will influence and impact quality improvementsServe as a resource to all manufacturing locations to ensure quality standards are being supported and sustainedOverall responsibility for compliance with guidelines established by Local, State & Federal mandates or programs, such as IOS9001, SFI and BRC Certification guidelines, as it relates to Food Safety and Good Manufacturing PracticesEXPERIENCE / QUALIFICATIONS:Bachelor Degree in related field (Production Operations, Business, Engineering) is preferred; directly related experience considered in lieu of degree5 + years of experience in a Quality Control / QA focused role within a manufacturing environment; experience within the folding carton industry, packaging or print production is highly preferredDemonstrated working knowledge and direct experience with GMP and food safety and quality certifications (BRC, SQF, AIB, etc)Ability to lead and drive quality activities across three shifts in a 24-hour production facilityHighly relational with the ability to lead and influence others toward change across the organizationExcellent presentation and training skillsAUTHORITY: Must have the ability to lead people to execute the demands of production departments efficiently and to respond to oral instructions from his/her supervisor and other written instructionsLANGUAGE SKILLS: Must have the ability to read and understand documents, letters, etc. and write legibly in English. Must be able to understand and speak clearly, communicate, and understand directions in English as needed.MATHEMATICAL SKILLS: Must have the ability to add, subtract, multiply and divide both fractions and decimals, solve equations, read a tape measure, and have an understanding of both standard and metric measuring systems.CERTIFICATIONS, LICENSES, REGISTRATIONS: Forklift certification may be required based on assigned job duties. If required, the employee must complete SCT-approved training and maintain certification in accordance with company procedures.PHYSICAL DEMANDS: While performing the duties of this job, regularly required to walk, stand, use hands to finger, handle or feel objects, tools or controls and reach with arms and hands. Frequently is required to climb, balance, twist, stoop, kneel, crouch, or crawl. Frequently must lift/move 25 to 50 pounds. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The physical demands described here are representative of those that must be met by a Team member successfully performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, but the essential functions cannot be eliminated or performed by others.WORK ENVIRONMENT: Exposure to a dusty atmosphere with loud noise, which may require both eye and ear protection in some areas. Moving mechanical parts will also be exposed; safety guards have been put in place for the safety of all Team members but during set up, if a machine must be broken down and reassembled to complete the next job, questions regarding such operation should be directed to your supervisor as they arise. The work environment characteristics described are representative of those a Team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, but the essential functions cannot be eliminated or performed by others.