What you will be doing:

• Formulate and maintain quality control objectives.
• Coordinate quality objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
• Direct employees engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
• Plan, promote, and organize training activities related to product quality and reliability.
• Investigates and resolves customer complaints.
• Oversee internal and external audits relative to ISO standards. Prepare formal reports.
• Outline product deficiencies and suggests corrections. Tracks corrective actions until discrepancies are resolved.
• Review all product analysis from the various departments to determine the existence of any quality problems.
• Follow incoming inspection requirements as needed.
• Coordinate quality system non-conformance issues with the appropriate manufacturing department personnel and/or suppliers to achieve acceptable resolution.
• Evaluate and supervise assigned customer complaints. Works with the appropriate department personnel to resolve the complaint.
• Conduct FMEA and PFMEA in support of new designs and/or continuous improvement projects.
• Performs other related duties as required or assigned.

SUPERVISORY RESPONSIBILITIES

• Supervise non-supervisory employee(s).
• Interview and train employees; plan, assign and direct work; appraise performance, reward and discipline employees; address complaints and resolve problems.
• Work with Human Resources on employee issues.

Who we want:

If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.

• Knows arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Knows and predicts physical principles, laws, their interrelationships, and their applications to understand fluid, material, and atmospheric dynamics; understands mechanical and electrical structures and processes.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Identifies the underlying principles, reasons, facts, or information by breaking down information or data into separate parts.
• Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and other employees of the organization.
• Maintains confidentiality and uses discretion with business information.
• Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
• Writes routine reports and correspondence.
• Utilizes common-sense understanding in order to carry out written, oral, or diagrammed instructions.
• Deals with problems involving several known variables in situations of routine nature.
• Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a limited area of operation.
• Frequently makes decisions of both minor and major importance, which may affect the work operations of other employees and/or clientele to a moderate degree.
• Completes some moderately repetitive tasks.
• Uses complex and noncomplex machines and equipment.

Requirements

What you need:

Education and Experience

• Bachelor’s degree in engineering, engineering technology, or a related technical field (required).
• Seven or more years of experience in quality assurance, quality control, performance testing, or a related field (preferred).
• Master’s degree in a relevant field could substitute for years of experience.
• Three years of supervisory experience (required).

Computer Skills

• Intermediate: Database, programming languages, spreadsheet
• Basic: Word processing/typing, presentation/PowerPoint.