Quality Supervisor (2nd Shift)

Universal Beauty Products, Inc. has been dedicated to making the world's finest, high-quality products in the beauty and personal care industry. Our customers, both large and small, are based in countries all over the world, and as a company, we pride ourselves on our commitment to producing innovative and performance driven products. We are under new management and growing, so now is a great time to join our team. Please note this is an on-site position.In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.Universal Beauty Products, Inc. is seeking a Quality Supervisor to lead our second shift quality team and ensure every product we manufacture meets company standards, specifications, and regulatory requirements. In this hands-on role, you will supervise Quality Control Technicians, oversee inspection and testing, and partner with Production, Warehouse, and Maintenance to resolve issues quickly and drive continuous improvement.What You'll DoSupervise, train, schedule, and coach second shift Quality Control Technicians, and address performance and attendance matters in partnership with Human ResourcesOversee inspections, testing, and documentation for raw materials, in-process products, and finished goodsMake accept, reject, and hold decisions, and escalate non-conformances, including collaborating with Production to pause operations when product quality is at riskLead root cause investigations and drive corrective and preventive actions (CAPA) through closureOversee laboratory evaluations of customer complaints, returned products, and retained samplesEnsure Certificates of Analysis (COAs) are verified prior to raw material receipt, and that lab and inspection equipment is calibrated and properly usedTrack quality metrics and lead continuous improvement initiatives to reduce defects, rework, and process variationDeliver GMP, SOP, and quality training, and support internal, regulatory, and customer auditsProvide clear shift-to-shift handoffs on quality status, holds, and deviationsWhat You'll Bring5+ years of quality control or quality assurance experience in a manufacturing environment2–3 years of supervisory or team lead experienceStrong working knowledge of GMP, SOPs, and quality systemsDemonstrated experience with root cause analysis, CAPA, and continuous improvement methodologiesProven leadership and coaching skills, with the ability to motivate and hold a team accountableExcellent analytical, problem-solving, organizational, and communication skillsProficiency in Microsoft Office, including ExcelAbility to manage multiple priorities in a fast-paced environment, work 2nd shift hours, and flex your schedule as business needs requireAbility to stand for extended periods, perform routine inspections, and lift up to 25 poundsPreferred QualificationsAssociate's or bachelor's degree in Chemistry, Engineering, Biology, Quality, or a related fieldExperience in cosmetics, personal care, pharmaceutical, or consumer packaged goods (CPG)Experience with SAP or another ERP systemBilingual (English/Spanish)If you are a quality leader who takes pride in product excellence and developing your team, we'd like to hear from you.Apply today to join Universal Beauty Products, Inc.