Ramp Supervisor

Company Description AO Globe Life is part of the American Income Division and serves working families across the United States and Canada. As the largest distribution system of Globe Life, the organization focuses on providing reliable insurance products and services tailored to the needs of everyday families. AO Globe Life emphasizes strong community relationships, sustainable growth, and support for its team members. Candidates can expect a mission-driven environment with opportunities for professional development and advancement.Role Description The Ramp Supervisor is a full-time, on-site role based in Bridgewater, ME. This role oversees daily ramp operations, including coordinating aircraft ground handling, supervising loading and unloading activities, and ensuring safety procedures are followed at all times. The Ramp Supervisor manages and schedules ramp staff, provides clear direction during operations, and resolves service issues to maintain efficient turnaround times. Additional responsibilities include collaborating with customer service teams, conducting employee training on ramp protocols and equipment use, monitoring compliance with company and regulatory standards, and completing operational reports and incident documentation as needed.Qualifications Candidates should possess strong Supervisory Skills, including team leadership, scheduling, and performance management.Candidates should possess effective Communication skills for coordinating with ramp staff, customer service teams, and aircraft personnel.Candidates should possess solid Customer Service skills to support positive traveler and client experiences during ground operations.Candidates should possess foundational Aircraft and ramp operations knowledge, including ground handling procedures and safety practices.Candidates should possess Employee Training skills for onboarding, coaching, and ongoing safety and operations instruction.Ability to work in a physically active, outdoor environment and to handle time-sensitive operational demands.Strong organizational skills, attention to detail, and commitment to safety and regulatory compliance.Previous experience in aviation, logistics, or ground operations supervision is preferred.High school diploma or equivalent required; additional relevant certifications or training in aviation operations are an asset.