The Mental Health Association is hiring Direct Care Workers for our GRIT program in Holyoke, a 16-bed program dedicated to supporting LGBTQ+ individuals with co-occurring substance use and mental health needs. In this role, the Direct Care Worker will provide guidance and support for residents, fostering a trauma-informed, gender-responsive environment rooted in an understanding of and respect for the LGBTQ+ community. Key responsibilities include overseeing daily activities, implementing individualized treatment plan interventions, assisting residents with daily living tasks (meal prep, household upkeep, transportation), and encouraging active engagement in recovery and relapse-prevention planning.

Required Knowledge, Skills, and Abilities

• Demonstrated ability to work independently, manage time, prioritize tasks, take initiative, follow through, and work cooperatively as a member of a team.
• Good oral, written, computer, and organizational skills.
• Demonstrated ability to adapt to the changing needs of the program participants.
• Strong interpersonal skills, patient, caring, and compassionate.
• Must be able to pass and maintain certifications in medication administration (MAP), CPR, and first aid.
• Must have ability to facilitate and develop a supportive community in a diverse, multi-cultural residential setting.
• Valid driver’s license, sufficient automobile insurance, acceptable driving record, and a safe reliable vehicle during working hours.

Current Open Shift:

* Tues-Sat 11p-7a (Off Sun/Mon)

Requirements

• High school diploma or equivalent (GED) preferred.  

• Applicable experience working with people who have been impacted by homelessness, psychiatric diagnosis, trauma, and/or addiction preferred.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability