Front Desk Administrative Assistant – Full-Time
Phoenixville, PA | Monday–Thursday, 9:30 AM–8:00 PM

Are you looking for a fulfilling role in a supportive and growth-oriented environment? Join our growing outpatient mental health facility in Phoenixville, PA as a Front Desk Administrative Assistant!

This is a full-time position (40 hours/week) with a consistent Monday through Thursday schedule — no Fridays, weekends, or holidays!

Responsibilities:

• Provide word processing, general clerical, and receptionist support to the Administrative Office.
• Greet and interact with clients warmly and professionally, in person and over the phone.
• Answer phone calls and route messages promptly and appropriately.
• Schedule, reschedule, and cancel appointments using our electronic medical records (EMR) system.
• Reconcile daily copayments (cash and credit card).
• Process incoming mail and faxes while maintaining strict confidentiality and HIPAA compliance.
• Collaborate with coworkers to support a positive and team-oriented work culture.

Requirements

Who We’re Looking For:

• Friendly and professional demeanor with excellent communication skills
• Organized, detail-oriented, and able to multitask in a fast-paced environment
• Experience with EMR systems is a plus
• Previous administrative or front desk experience preferred, ideally in a healthcare or mental health setting

Benefits

What We Offer:

• Consistent schedule: Monday–Thursday, 9:30 AM–8:00 PM (40 hours/week)
• Hourly Position $15 to $17 per hour depending on experience
• No Fridays, weekends, or holidays!
• Paid Time Off (PTO)
• Health and Dental Insurance
• 401(k) Retirement Plan
• Opportunities for internal growth and promotion
• Penn Psychiatric Center is an equal-opportunity employer. We do not discriminate on the basis of race, color, religious creed, disability, ancestry, national origin, or sex.
• Please note: Penn Psychiatric Center is not affiliated with the University of Pennsylvania