Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

Scope of Responsibilities: Bank’s front desk greeter and Operates PBX or multi-line telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties:

• Greet and welcome visitors in a professional and friendly manner.
• Answer and direct incoming calls to the appropriate personnel.
• Manage the main phone line, addressing inquiries and directing calls accordingly.
• Maintain the client area, ensuring it is organized and presentable
• Provide information and assistance to visitors, ensuring a positive experience.
• Maintain a tidy and organized reception/client area.
• Provide general administrative assistance.
• Assist in managing office supplies and equipment.
• Handle incoming and outgoing mail and packages.
• Assist in data entry tasks and maintain accurate records.
• Provide information and assistance to visitors, ensuring a positive experience.
• Collaborate with IT for timely resolution of tech-related issues in the client area
• Communicate with vendors for office supplies and services.
• Communicate and enforce office administration policies
• Perform all other duties and tasks as assigned when needed.
• Scan and allocate customer and files & incidents into imagining system (Synergy).

Experience:  At least 1 year related customer service experience. Ability to work well within a structured team environment along with excellent interpersonal skills; ability to manage multiple priorities simultaneously.

Education: High School diploma or equivalent.

Language: English and Portuguese required with excellent written and verbal skills. Knowledge of Spanish a plus.

Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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