Receptionist/Admin Assistant

Dealership AssistantAssists in daily operations of dealership by greeting and cashing out customers, answering the telephone, transferring calls and recording messages for all dealership personnel.Qualifications:Driver's LicenseHigh school diploma (or equivalent)Skills:Read and comprehend instructions and informationStrong communication skillsAbility to meet company's production and quality standardsGeneral Expectations:Devote yourself to ensuring customer satisfactionInquire about management, production, and quality requirements established by the companyDevelop and maintain effective listening skillsUnderstand and follow company rules, policies and expectationsEstablish personal performance goals consistent with company standards of productivity and devise a strategy to meet goalsUnderstand terminology of business and remain current with technology changes in products and serviceKnow and comprehend federal, state, and local requirements which govern the company's businessAttend company meetings as requiredParticipate in performance managementUphold company's non-disclosure and confidentiality policies and agreementsFollow lawful directions from supervisorsInteract well with others and positively influence employee moraleWork evening, weekend, and holiday work hours as requiredMaintain professional personal appearanceJob-Specific Responsibilities:Conduct telephone transactions efficiently in a courteous, friendly, and polite fashion.Greet and assist customers by providing requested information, forwarding calls, or documenting messages.Provide quality assistance to dealership personnel to support high-quality productivity in all departments of the dealership.Establish and maintain easy and accessible filing system for all necessary documents.Receive and distribute reliable and current messages to dealership personnel.Order required office supplies.Cash-out customers.