Overview Receptionist role at Ultra Cryo & Recovery in Polk County, FL. Join to apply for the Receptionist role at Ultra Cryo & Recovery. Our state-of-the-art cryo therapy and medical spa is looking for a dynamic and versatile receptionist to join our team and provide top-notch customer service to our clients. What You Need Passion for wellness - Understands and values holistic health, cryotherapy, and recovery treatments. Customer Focus - Loves engaging with clients and providing an outstanding experience. Energy and Positivity - Thrives in a fast-paced environment and maintains an uplifting attitude. Sales Savvy - Can confidently educate and convert leads into loyal customers. Team Spirit - Collaborates well with others to maintain a supportive work culture. Reliability & Professionalism - Takes initiative, is punctual, and maintains a high level of integrity. Growth-Minded - Open to continuous learning and development in the wellness industry. Responsibilities Check-In & Check-Out – Ensure smooth arrival/departure, accurate billing. Calls & Texts – Complete assignments from Center Manager (confirmations, follow-ups, reactivations). Cancellations/Reschedules – Update system immediately and inform manager of repeat no-shows. Daily Promotion – Ask for reviews, encourage Instagram follows, distribute Friend Passes, and promote Convoy of Hope. Client Experience Standards Stand up, smile, and greet every client by name when possible. Use positive body language (open posture, eye contact). Thank each client sincerely at checkout. Core Details Seniority level: Entry level Employment type: Contract Job function: Administrative Industries: Wellness and Fitness Services #J-18808-Ljbffr