Receptionist

Telephone Switchboard Operator PRIMARY PURPOSE: To operate multi-position telephone switchboard; and to greet and direct visitors. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Receives all non-DID incoming calls. Directs calls to appropriate individuals or department after obtaining adequate information. Displays professional courtesy at all times. Maintains a customer service attitude. Attendance during scheduled work hours is required. ADDITIONAL FUNCTIONS AND RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s). QUALIFICATIONS Education & Licensing High school diploma or GED required. Experience Six (6) months receptionist and/or switchboard experience or equivalent combination of experience and education preferred. Skills & Knowledge Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products Strong organizational skills Excellent interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."