Employment Type: Full-Time 

FSLA:  Hourly/Non-Exempt 

Division:  Human Resources 

Department:  HR Operations 

Reports to: Director of HR Operations 

Supervisory Duties: No 

The Receptionist serves as the first point of contact for visitors and callers, providing a professional, welcoming environment. This role is responsible for managing front desk operations and supporting administrative tasks.  

Responsibilities / Essential Functions 

• Greet and welcome guests upon arrival 

• Direct visitors to the appropriate person or department 

• Answer, screen, and forward incoming phone calls 

• Maintain a clean and organized reception area 

• Receive and sort daily mail and deliveries 

• Handle basic inquiries and provide accurate information 

• Perform general clerical duties such as filing, data entry, and document preparation 

• Support the HR department with additional tasks as assigned 

Key Skills 

• Excellent verbal and written communication 

• Strong organizational and multitasking abilities 

• Professional appearance and demeanor 

• Proficiency in office software (e.g., Microsoft Office, email systems) 

• Ability to remain calm and efficient under pressure 

• Customer service orientation 

Required Experience  

• High school diploma or equivalent (required) 

• Previous experience in a receptionist or administrative role (preferred) 

• Familiarity with office equipment and software (e.g., Excel, Word, Adobe, phone systems)