Job Description:

Position Summary:The Receptionist serves as the first point of contact for visitors and callers, providing professional, friendly, and efficient service. This role supports daily office operations, ensures smooth communication, and performs a variety of administrative tasks to keep the workplace running effectively.

Key Responsibilities

• Greet and welcome visitors in a professional and courteous manner.
• Answer, screen, and forward incoming phone calls.
• Maintain the reception area to ensure it is clean, organized, and presentable.
• Manage incoming and outgoing mail, packages, and deliveries.
• Provide basic information to visitors and callers about the organization.
• Schedule and manage appointments, meetings, and conference room bookings.
• Assist with administrative tasks such as data entry, filing, photocopying, and document preparation.
• Support internal teams with clerical needs as requested.
• Maintain visitor logs, employee directories, and security procedures.
• Order and maintain office supplies as needed.

Qualifications

• High school diploma or equivalent (Associate degree preferred).
• Previous experience in a receptionist or administrative role is an asset.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal abilities.
• Proficiency with office software (e.g., Outlook, Word, Excel).
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Professional appearance and demeanor.

Key Competencies

• Customer service focus
• Attention to detail
• Reliability and punctuality
• Problem-solving skills
• Ability to maintain confidentiality
• Flexibility and adaptability