SUMMARY

Plan, oversee, organize, and direct OCOM’s Registrar Office programs and activities; ensure that assigned registrar functions fulfill institutional goals and objectives; and supervise assigned staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Direct the day-to-day operations of the OCOM Registrar's Office.
• Support the OCOM-approved registrar policies and ensure that they are adhered to.
• Ensure compliance with federal, state, university, college, and other outside agency rules and regulations .
• Ensures confidentiality of student records in compliance with the Family Educational Rights and Privacy Act (FERPA).
• Oversight of registrar budget.
• Maintain all official student documentation, including transcripts, test scores, immunization, health forms, etc.
• Serve as the lead and facilitate the Student Leave of Absence process.
• Serve as a systems administration for all Student Service platforms, including the SIS and CRM system, and student access to university platforms, as needed.
• Collect and certify that documents are official and within guidelines for accreditation.
• Certify enrollment of students for scholarships, insurance agencies, and other constituencies in line with confidentiality guidelines.
• Create rosters, input grades Medical Education Operations, and produce transcripts.
• Maintain an OCOM-selected database of student information, create reports, and export data for official reports.
• Serve on committees to represent registration and records.
• Assist other student services areas such as admissions, student affairs, learning specialist and financial aid.
• Serve as liaison for OCOM with state, government, and health agencies, etc.
• Obtain and maintain literacy in the registration and record student service areas.
• Assisting with the planning and implementation of Commencement and White Coat ceremonies.
• Direct the registrar and records communications and services for OCOM alumni.
• Serve as the representative of the OCOM on the AACOM Registrar group.
• Collect, organize, and analyze OCOM data and produce reports requested by external accrediting bodies and governing boards.
• Submit an annual Registrar Report to the Dean of Student Services .
• Assist in accreditation functions to include document creation, data collection, data entry, education of staff on accreditation, and other accreditation-related functions.
• Support the registrar coordinator with coaching, guiding, and mentoring; provide professional development opportunities for staff.
• Perform other duties as assigned.

Requirements

QUALIFICATIONS

• Master's degree and a minimum of 5 years (or Bachelor and 10 years) of full-time experience in the administration of a records/registrar office
• Previous experience as an osteopathic or allopathic medical college registrar is preferred.
• A team player who values cooperation, mutual support, and team cohesion.

KEY COMPETENCIES AND SKILLS

• Strong team management skills.
• Strong oral and written communication skills.
• Exceptional interpersonal skills in order to work well with faculty, staff, students, administration, and the public.
• Maintaining confidentiality and attention to detail are essential.
• Respond calmly and appropriately in emotional situations.
• Listen and communicate in a positive manner.
• Collaborate and interact with healthcare professionals.
• Organize, direct, and prioritize work appropriately.
• Exercise independent judgments in complex and new situations.
• Manage multiple concurrent projects and still meet strict deadlines.
• Manage time well and work under stressful conditions .
• Excellent public speaking skills.
• Relate well with a diverse student population and other constituencies.
• Ability to work independently as well as function effectively in a team and within a diverse group of people.
• Demonstrate tact, courtesy, and discretion in dealing with faculty, staff, students, administration, and the public.
• Maintain a high energy level and enthusiasm for OCOM.
• Proficient in using Apple Mac computers and Google Workspace tools.

Benefits

• Salary Range: $72,000 - $82,500 , commensurate with experience
• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation & Public Holidays)
• Short Term & Long Term Disability
• Training & Professional development - continuing education opportunities to support your career growth.
• A supportive and collaborative work environment.