Relationship Banker

Relationship BankerAs a Relationship Banker, you will be a trusted financial partner for our customers, building strong relationships while helping them achieve their financial goals. You will provide exceptional service, identify customer needs, and recommend banking products and solutions that add value to their financial journey.In this role, you will open and maintain accounts, process transactions, assist with customer inquiries, and proactively identify opportunities to deepen customer relationships through our products and services. Success in this position is measured by customer satisfaction, relationship growth, and achievement of sales and service goals.Minimum QualificationsHigh school diploma or equivalent requiredPrevious customer service or sales experience, preferably in a banking or financial services environmentStrong communication and interpersonal skillsAbility to build relationships and provide outstanding customer serviceBasic computer and technology skillsPreferred QualificationsExperience with financial products and services, including consumer lendingKnowledge of banking operations, regulations, and compliance requirementsProficiency with banking software and technology platformsCash handling experienceEssential Duties & ResponsibilitiesBuild and maintain strong customer relationships by understanding financial needs and recommending appropriate solutionsOpen new accounts and assist customers with account maintenance and transactionsPromote and cross-sell bank products and services to meet customer needs and support branch goalsProvide exceptional customer service by responding to questions, concerns, and requests in a timely mannerProcess deposits, withdrawals, payments, and other banking transactions accuratelyConduct customer follow-up activities to strengthen relationships and ensure satisfactionMaintain knowledge of bank products, services, policies, procedures, and industry regulationsSupport branch operations and contribute to a positive team environmentKnowledge, Skills & AbilitiesExcellent communication and relationship-building skillsStrong sales and referral-generation abilitiesCustomer-focused mindset with a passion for helping othersEffective problem-solving and decision-making skillsAttention to detail and accuracyAbility to handle confidential information professionallyAbility to work in a fast-paced environment while managing multiple prioritiesBenefitsWe offer a generous benefits package, including:Competitive SalaryMedical Dental and Vision InsuranceLife and AD&D InsuranceLong Term DisabilityAirEvac MembershipAFLAC PoliciesTelemedicine401k & Company MatchInvest in Company StockDiscretionary BonusPeoples National Bank is an Equal Opportunity Employer.Compensation details: 18 Hourly WagePI5657c4902ede-38250-41902965