Position Details
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Job Description
The Program Manager serves as the primary onsite leader for all talent acquisition activities. This role manages candidate interviewing logistics, oversees recruiting workflows, and acts as the main point of contact for the client’s hiring managers and employees. The Program Manager ensures strong communication, timely issue resolution, and seamless coordination between the staffing team and the client.
Talent Acquisition Oversight
Coordinate and manage the full onsite interview process for all candidates submitted to the client.
Partner with recruiters to schedule, prepare, and facilitate interviews.
Ensure all candidates receive a professional, consistent, and positive experience while onsite.
Track candidate movement through each stage and maintain accurate updates in internal and client systems.
Serve as the onsite representative and primary liaison between the staffing company and client leadership.
Build strong relationships with hiring managers to understand staffing needs, priorities, and timelines.
Communicate updates on candidate pipelines, hiring progress, and anticipated start dates.
Facilitate weekly or scheduled meetings to review KPIs, challenges, and open requisitions.
Handle onsite escalations or concerns from the client related to recruiting, candidate experience, or workforce needs.
Maintain compliance with client policies, onboarding requirements, and security processes.
Support workforce planning, staffing forecasts, and ongoing recruitment strategy adjustments.
Provide daily or weekly reporting on recruiting metrics as requested.
Greet and coordinate candidates arriving for interviews or onboarding.
Address questions from contingent workers on assignment and escalate issues to the appropriate internal team.
Assist with start-day check-ins, training coordination, and performance follow-up as needed.
RequirementsRequired Skills & Qualifications
Proven experience in program management, talent acquisition, or staffing account management.
Strong communication and interpersonal skills for interacting with both candidates and client leadership.
Ability to manage multiple priorities in a fast-paced environment.
Professional presence and problem-solving skills to handle onsite issues quickly and effectively.
Experience with applicant tracking systems and basic reporting.
Ability to work independently while representing the staffing company’s standards and values.
Experience supporting onsite workforce programs in staffing or MSP environments.
Familiarity with high-volume recruiting or operations management.
Previous interaction with client-facing roles that require rapid issue resolution.
Benefits
Shyft6 Benefits
Besides working with amazing people, you'll also have amazing benefits, including:
- Health Insurance (medical, dental, vision)
- Bonus Structure
- PTO
- Paid Holidays
Shyft6 is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.
About Our Company
Our People serve as our Primary Differentiator
From building nimble and effective teams, to architecting fully integrated enterprise solutions, there are so many ways our People contribute to our cause. We thrive because of the ingenuity and passion that our People bring to workplace every day. Shyft6 is a place filled with winners - a team that understands the value of hard work and that possesses a creative ability to think critically to overcome hurdles. There is no problem we cannot solve when our People work together.
Since 2019, Shyft6 has been optimizing a variety of businesses through solutions and technology. We enable our partners to focus on what they do best, by solving challenges they don't have the time, resources, or expertise to address.
Why You'll Love Shyft6
The Culture. The Team. The Success.
As a goal-oriented Company, our People are empowered to attain clear targets, and are provided with the resources they need to be successful. Our office is active - filled with collaborative discussion, support, and a lot of laughter! All of this is made possible because our team members embrace each and every one of our Core Values.
Trustworthiness - We do what we say we are going to do - every time.
Commitment to Excellence - We are relentless in our pursuit of perfection. Call it an obsession. We don’t stop short of the finish line, and once we cross that line, we set our eyes on new ambitious targets.
Businessmanship - Like top performing athletes, we are competitors at heart, pouring everything into achieving greatness, but doing so with great integrity and respect for others.
Fun - No matter what we do, or who we are doing it with, we work to make it fun!
